One Stop - Customer Service Assistant

Tesco Hungary; Southam CP; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join One Stop Stores, part of the Tesco family, as a colleague dedicated to enhancing customer experience. This role focuses on customer interaction, ensuring satisfaction and product availability while maintaining a welcoming store environment. If you are passionate about excellent service and teamwork, apply now!

Qualifications

• Strong customer service skills essential.
• Ability to work as part of a team.
• Passion for retail and products.

Responsibilities

• Greet and welcome customers warmly.
• Engage with customers to understand their needs.
• Ensure product availability and store appearance.

Skills

Customer service

Team player

Product knowledge

Job description

At One Stop Stores, we aim to serve local shoppers a little better every day. Being part of the local community, we can achieve this, but it’s our colleagues in store who bring this to life.

In this role, you will greet and welcome our customers warmly, engage with them to understand their shopping needs, sell the right products, and make their shopping experience a great one.

Alongside excellent customer service, you’ll need to be a team player, ensuring your store looks great, with the right products on the shelves and fantastic services on offer.

While being ready to do what’s needed to put our customers at the heart of everything we do, as part of the One Stop & Tesco family, you’ll need to:

• Greet each customer with a warm and friendly welcome
• Listen to and talk with customers to find out their needs
• Ensure customers find everything they want
• Be passionate and knowledgeable about our products and services
• Always be in store, on time, smartly dressed, and ready to serve
• Think 25 when serving age-restricted products
• Work as part of a team to complete store duties

One Stop Stores Ltd is a leading organisation in the UK Convenience Store market. We are owned by Tesco PLC but operated as a separate business.

One Stop is a retail convenience business with over 850 shops, focused on being the best store for customers in the neighbourhood. Open 7 days a week, One Stop aims to meet the needs of all its local customers. Since 2003, we have been a subsidiary of Tesco.

With stores throughout England and Wales, there’s sure to be a One Stop near where you live or work.