One Stop - Customer Service Assistant

TN United Kingdom; Godmanchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

An established industry player is seeking a Customer Service Assistant to enhance the shopping experience at their Godmanchester location. In this role, you will warmly greet customers, assist them in finding products, and ensure the store is well-stocked and inviting. This position offers a chance to be part of a community-focused team, where your contributions will directly impact customer satisfaction. With various employee benefits and a commitment to diversity and inclusion, this role provides a rewarding opportunity for those looking to grow in a supportive environment.

Benefits

10% Discount in One Stop

10% Discount at Tesco & Tesco Cafe

20% Discount on F&F Clothing

10% Discount at Tesco Mobile

20% Off Car, Pet, and Home Insurance

Discounted Eye Care

Driving Lesson Discount

WeCare Support Services

Flexible Working Arrangements

Retirement Savings Plan

Qualifications

• Excellent customer service skills and ability to engage with customers.
• Punctual, smartly dressed, and ready to serve.

Responsibilities

• Greet and welcome customers warmly.
• Assist customers in finding products and understanding their needs.

Skills

Customer Service Skills

Team Player

Product Knowledge

Punctuality

Education

School-Leaving Age

Job description

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One Stop - Customer Service Assistant, Godmanchester

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Client:

Tesco

Location:

Godmanchester, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

c99ceb8135db

Job Views:

12

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

About the role

At One Stop Stores, we aim to serve local shoppers better every day. Being part of the local community, our store colleagues bring this vision to life.

In this role, you will greet and welcome customers warmly, engage with them to understand their shopping needs, sell the right products, and ensure a great shopping experience.

You should have excellent customer service skills, be a team player, maintain the store's appearance, and ensure products are well-stocked and services are available.

You will need

To succeed, you should:

• Greet customers warmly
• Listen to and identify customer needs
• Assist customers in finding products
• Be knowledgeable about our products and services
• Be punctual, smartly dressed, and ready to serve
• Think responsibly when serving age-restricted products
• Work effectively as part of a team
• If applicable, complete a criminal record check for post office duties

What’s in it for you

We value our colleagues and offer benefits such as:

• 10% Discount in One Stop
• 10% Discount at Tesco & Tesco Cafe (increased to 15% on 4-weekly pay weekends)
• 20% Discount on F&F Clothing in Tesco Stores
• 10% discount at Tesco Mobile, including Colleague Deals
• 20% off car, pet, and home insurance at Tesco Bank
• Discounted eye care through Vision Express
• Various discounts at Tesco Pharmacy, including health checks and flu jabs
• Driving Lesson Discount via RED
• Exclusive deals and discounts with various retailers and services
• Save as you earn scheme
• WeCare support services, including a 24/7 online GP and mental health support
• Increasing annual leave with service length
• Retirement Savings Plan
• Life Assurance
• Flexible working arrangements

Note: Benefits may differ from Tesco as One Stop is a separate entity.

One Stop may withdraw the vacancy before the closing date if a suitable candidate is found. We encourage early applications.

What you will get from this role

This role supports our customers and communities, offering rewarding experiences.

Community Involvement

We are committed to community engagement through fundraising and food donations, having raised over £10.4 million in 10 years and donating 1.6 million food bank meals since 2015. Employees can participate in various charity activities.

Diversity & Inclusion at One Stop

We embrace diversity and are committed to an inclusive workplace. Our colleague networks support this goal, and we are proud to be a Disability Confident employer. We promote continuous learning, personal development, and career growth through apprenticeships and internal programs.

About us

One Stop Stores Limited operates over 1,000 stores across Great Britain, employing more than 10,500 colleagues. Our stores offer a wide range of products and services, including additional amenities like Post Office, PayPoint, and vending solutions.

Please Note

Applicants must be of school-leaving age; please check the age requirements for your country.