One Stop - Assistant Maintenance & Operations Manager

Tesco; Brownhills; On-site; GBP 30,000 - 42,000; Full time

Job summary

One Stop Stores Ltd is seeking a Maintenance Operations professional to support their retail environment. The successful candidate will help manage relationships with maintenance suppliers, ensure safety regulations are upheld, and contribute to operational efficiencies. This position emphasizes teamwork and personal development within a respected organization, providing a competitive salary and benefits.

Benefits

10% Discount in One Stop & Tesco stores

Discounted Tesco pharmacy services

Career development opportunities

Qualifications

• Experience in Maintenance within a Retail environment.
• Understanding of Food Safety and COSHH regulations.
• Ability to work independently.

Responsibilities

• Support the Maintenance Operations Manager in managing relationships with outsourced maintenance suppliers.
• Assist in implementing Safety Improvement plans for Tesco Maintenance.
• Manage cleaning, refuse, and hygiene contracts.

Skills

Communication

Adaptability

Prioritization

Resilience

Health & Safety champion

Education

Food Hygiene Level 2

IOSH Managing Safely

Understanding of Food Safety

Microsoft Project proficiency

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

What's in it for you
At One Stop, we value our colleagues as much as our customers, offering benefits such as:

• 10% Discount in One Stop & Tesco stores
• Discounted Tesco pharmacy services
• Discounted shopping website
• A great holiday package
• Career development opportunities
• Community involvement and charity work
• Pensions Scheme

One Stop is a subsidiary of the Tesco Group but operates as a separate business, so benefits may differ between the two.
Note: One Stop reserves the right to withdraw the vacancy before the closing date if a successful application is received early. We encourage you to apply promptly.

About the role
At One Stop, our goal is to serve our local shoppers better every day, fostering a friendly, fun culture where everyone is respected. As part of our team, you can make a difference by:

• Treating others as they wish to be treated.
• Making things easier.
• Working together as one team.
• Placing customers at the heart of everything we do.

We want you to understand our business thoroughly, embody our values, and build strong relationships across our organization.

We believe in the power of connection and teamwork. We support flexible working patterns that encourage in-person collaboration, with colleagues expected to spend at least two days in the office weekly, and more as needed based on role and business priorities. Please discuss what this means for you.

You will be responsible for

• Supporting the Maintenance Operations Manager (MOM) in managing relationships with outsourced maintenance suppliers across our retail stores, SSC, and Distribution Centres.
• Assisting in implementing Safety Improvement plans for Tesco Maintenance, ensuring all safety risks are managed.
• Collaborating with the wider business to support safety improvement plans across Retail, Distribution, and Property.
• Building effective relationships internally and externally.
• Supporting policy and procedure development within Maintenance.
• Participating in monthly governance meetings on maintenance budgets, trends, and insights, and facilitating these meetings when needed.
• Identifying cost-saving opportunities and improving operational efficiencies.
• Managing cleaning, refuse, and hygiene contracts, including setting SLAs and controlling costs.
• Championing Health and Safety guidelines, ensuring safe work activities for colleagues and customers.
• Line management of the Facilities Team (canteen, reception, cleaning, post room) and developing their capabilities.
• Owning and implementing the SSC H&S risk register and improvement plan.
• Ensuring compliance with food safety, H&S, and COSHH regulations, maintaining accurate records.
• Managing budgets, forecasts, and invoicing for facilities and canteen services.
• Maintaining up-to-date H&S documentation.
• Leading SSC H&S colleague meetings, scheduling, documenting minutes, and managing follow-up actions.
• Addressing maintenance issues in the SSC, working with Tesco Maintenance to ensure timely reporting and escalation.

Technical Skills:

• Knowledge of Maintenance Operations & Systems
• Experience in Maintenance within a Retail environment
• Effective communication skills at all levels
• Ability to work independently
• Prioritization skills
• Resilience and adaptability
• Health & Safety champion
• Commercial awareness and strategic thinking

Qualifications:

• Proficiency in Microsoft applications, including Microsoft Project
• Understanding of Food Safety and COSHH regulations
• Food Hygiene Level 2 (required)
• Food Hygiene Level 3 (preferable)
• IOSH Managing Safely (required)
• NEBOSH qualification (preferable)

You will need

To understand how we lead:

• Believe in each other: Building trust, caring, backing, shared purpose, collaboration, valuing contributions.
• Stay Curious: Seeking new ideas, inclusivity, continuous learning, embracing change.
• Be Brave: Responsibility, taking risks, integrity, speaking up, vulnerability, learning from failure.
• Live 20/80: Prioritization, efficiency, resourcefulness, progress over perfection.

About us
One Stop Stores Ltd is a leading UK convenience store chain, owned by Tesco PLC but operated independently. We have over 850 stores across England and Wales, focused on serving local communities, open 7 days a week.

We are committed to the Disability Confident scheme, guaranteeing interviews for disabled applicants meeting minimum criteria.