Oncology Healthcare Assistant – Patient Care & Support

Genesiscare Uk; Hartford; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Annual leave 26 days

Private medical cover

Dental cover

Income protection

Radiotherapy access

Pension scheme

Well-being program

Free parking

Retail discounts

Job summary

GenesisCare UK invites you to join our cancer care centre in Newmarket, Cambridge, as a Healthcare Assistant. You will support clinical teams, nursing staff and radiographers to ensure smooth service delivery and compassionate patient care. Your role focuses on assisting procedures, observing patients and maintaining a safe environment.

We value empathetic, patient-centred staff who communicate well and adapt to change. Prior venepuncture experience is desirable but training is available.

Qualifications

• NVQ Level 3 in Health & Social Care (or equivalent)
• Experience in healthcare or customer-facing environment
• Strong communication and relationship-building skills
• Professional, empathetic and patient-centred approach
• Ability to work flexibly and adapt to changing service demands
• Confidence using Microsoft Office applications
• Awareness of data protection and patient confidentiality
• Experience in venepuncture (desirable)

Responsibilities

• Prepare treatment units and clinic rooms before patient appointments
• Assist nurses and consultants during clinical procedures
• Record and report patient observations (temperature, pulse, respirations, blood pressure)
• Support venepuncture, sample collection and safe transport to lab
• Maintain a clean, safe clinical environment per infection control policies
• Ensure stock levels and assist with ordering processes
• Provide chaperone services where required
• Support patient mobility, comfort and dignity at all times
• Advocate for patients with a compassionate approach to care
• Assist pharmacy and radiography teams as required
• Maintain patient confidentiality per GenesisCare policies

Job description

GenesisCare UK invites you to join our cancer care centre in Newmarket, Cambridge, as a Healthcare Assistant. You will support clinical teams, nursing staff and radiographers to ensure smooth service delivery and compassionate patient care. Your role focuses on assisting procedures, observing patients and maintaining a safe environment.

We value empathetic, patient-centred staff who communicate well and adapt to change. Prior venepuncture experience is desirable but training is available.