Oncology Co-Ordinator

Hywel Dda University Health Board; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

A healthcare provider in the United Kingdom is seeking an Oncology Co-ordinator to provide comprehensive administrative support to the Oncology service. This role requires excellent organisational and communication skills, along with advanced experience in Microsoft Office. The ideal candidate will coordinate day-to-day activities and manage patient queries with confidentiality. The position involves statistical reporting and ensuring efficient service delivery. Applicants who can speak Welsh are encouraged to apply.

Qualifications

• Experience in a patient facing/public role.
• Advanced experience in Microsoft Office packages.
• Experience of managing databases and reporting.

Responsibilities

• Provide administrative and statistical support to the Oncology service.
• Coordinate daily activities of the Oncology CNS service.
• Manage patient and external queries with confidentiality.

Skills

Organisational skills

Communication skills

Statistical analysis

Initiative

Education

Relevant vocational level 3 qualification or equivalent experience

Tools

Microsoft Office

Job description

Job summary

We are seeking a highly organised and proactive individual to support our Oncology service, as an Oncology Co-ordinator, providing comprehensive administrative, secretarial and statistical support to the Oncological Clinical Nurse Specialists (CNS).

The role involves the coordination and organisation of the Oncology CNS service and the recording and validation of all activities relating to the Oncology CNS. You will undertake a wide-range of duties including the provision of a statistical service which will include the collation, recoding and submission of information relating to the Oncology CNS service on local, network and national levels. You will also be responsible for coordinating the day to day activities of the Oncology CNS service, including cross site rotas, organisation of meetings and the coordination of team meetings and teaching sessions.

Main duties of the job

The role will also involve collecting and inputting clinical audit and performance data, producing mandatory and ad hoc reports and contributing to the development of best practices to ensure an effective and efficient service. You will manage telephone, email and in-person queries from patients, carers, healthcare professionals and external partners with the utmost confidentiality and professionalism. Using your initiative, you will respond to sensitive queries, seek professional advice where necessary and confidently liaise and negotiate with a wide range of departments.

You will be expected to demonstrate excellent organisation skills and be flexible and adaptable in your approach to work. You must be able to work on your initiative, use tact and diplomacy where appropriate and possess excellent communication skills.

Advanced experience of Microsoft Office packages, coupled with proven experience of working in a patient facing/public role and previous experience of setting up, managing databases and audit/report writing is essential.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties. We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services. We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Job description

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 28.10.2025

Person Specification

Qualifications and Knowledge

Essential

• Relevant vocational level 3 qualification or equivalent experience
• Knowledge of Medical / Healthcare terminology
• Advanced IT skills

Desirable

• Evidence of continued professional development
• Certificate in Medical Terminology
• A working knowledge of patient database and administration systems

Experience

Essential

• Experience of a full range of duties working in an administrative / office environment
• Experience in a patient facing/public facing role
• Experience of working in a busy complex environment
• Advanced experience of using Microsoft Office packages (e.g. Word, PowerPoint, Excel, Outlook)
• Experience of setting up and managing databases and spreadsheets
• Experience of audit and report writing

Desirable

• Experience of taking phone calls from patients / relatives

Language Skills

Desirable

• Welsh Speaker (level 1)

Disclosure and other information

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship: Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

Employer details: Hywel Dda University Health Board; Address: Health Board Wide, SA61 2PZ; Employer's website