Oncology Cancer Navigator (Urology) | University Hospitals Coventry and Warwickshire NHS Trust

UHCW NHS Trust; Coventry; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading healthcare provider in the UK seeks an enthusiastic Cancer Navigator to support Urology cancer patients. The role involves managing patient pathways, conducting Holistic Needs Assessments, and collaborating with multidisciplinary teams to ensure quality care. Candidates should have strong communication and organizational skills, with a commitment to patient care. This is a full-time position based in Coventry.

Qualifications

• Confident and self-motivated with advanced IT and administrative skills.
• Ability to manage patient information and coordinate pathways.
• Experience in handling Holistic Needs Assessments.

Responsibilities

• Develop and embed the Living with and Beyond Cancer agenda.
• Manage patient information and ensure accurate monitoring.
• Support Urology CNS Teams with workflow.

Skills

IT skills

Communication

Organizational skills

Compassion

Job description

Overview

We have an exciting opportunity for an enthusiastic, proactive person to join our Oncology Team as a Band 4 Cancer Navigator specifically to support our Urology Cancer patients through their Oncology treatment pathways.

The post holder will be required to work autonomously in managing patient initiated follow-up which includes maintaining the remote monitoring database. You will also need to be able to demonstrate excellent communication skills either over the telephone or face-to-face, where you will be responsible for carrying out Holistic Needs Assessments, sign-posting patients appropriately, escalation of complex issues to the Clinical Nurse Specialist Team as required and liaising with service users and multi-disciplinary teams.

The Oncology Cancer Navigator (Urology) will form an integral part of the multidisciplinary team in caring for the physical, social, and psychological needs of patients and carers diagnosed with urological cancer, throughout their treatment pathway. The post holder will have daily direct contact with patients and their families, providing support, advice, signposting, and assistance with the Living with and Beyond Cancer agenda. This will include the arranging and triaging of holistic needs assessments as part of their core role.

The post holder will work as part of the Urology multidisciplinary team under the guidance and supervision of a registered practitioner.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do. The Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Responsibilities

• To work with the CNS teams to develop and embed the Living with and Beyond Cancer agenda within the Uro-Oncology services.
• Arranging and triaging of the electronic Holistic Needs Assessments (eHNA) during the cancer patient pathway, including assisting patient with completing their eHNA where appropriate, to ensure timely signposting to appropriate services.
• Highlighting potential delays in the patient pathway and working with senior staff to mitigate the impact on the patient and carer experience.
• Identify patients who are part of ‘patient initiated follow-up’ and implement the agreed pathways, maintaining the remote monitoring system and ensuring it is up to date and accurate.
• Manage patient information and coordinate patient pathways through collaboration with medical secretaries, MDT coordinators, clinical nurse specialists and other Trust departments.
• Assist in developing end of treatment summaries with the CNS to ensure timely communication of patient information to the primary care setting.
• Support the Urology CNS Teams by responding to non-complex workload and referring to CNSs as appropriate, liaising and referring to other suitable healthcare professionals.

Qualifications and Requirements

• Confident, self-motivated and able to manage time effectively with advanced IT, administrative and organisational skills.
• Competence in data collation and input; commitment and compassion for patients and the quality of care they receive.
• Ability to communicate effectively by telephone and face-to-face; capable of carrying out Holistic Needs Assessments and sign-posting patients appropriately.
• Ability to escalate complex issues to the Clinical Nurse Specialist Team as required and to liaise with service users and MDTs.
• Secondment consideration for internal candidates; if successful after interview, obtain approval from current line manager to accept the offer.
• Successful applicants will be required to provide an immunisation and vaccination report from a UK occupational health provider or UK GP.

This advert closes on Tuesday 23 Sep 2025.