Enable job alerts via email!
Generate a tailored resume in minutes
Land an interview and earn more. Learn more
BVNK is looking for an Onboarding Lead to enhance client experiences in both fiat and crypto payments. The role requires managing onboarding processes, ensuring regulatory compliance, and driving improvements in an innovative fintech environment. Ideal candidates will have a strong background in fintech onboarding and excellent communication skills.
BVNK provides modern payment infrastructure for businesses. We unify banks and blockchains in a single platform. With BVNK, businesses can send and receive stablecoin payments, convert between currencies, and add stablecoin payments to their checkout. Using our flexible platform and robust global licensing and compliance expertise, innovators can launch new payment products quickly and compliantly.
We are a diverse team spread across EMEA, North America, and APAC, with a shared belief that all payment flows will interact with crypto in the coming decade, and BVNK will be at the forefront of this transformation of the financial system.
We recently secured a strategic investment from Visa through their Visa Ventures arm. This follows our $50 million Series B in December, led by Haun Ventures with participation from Coinbase Ventures, Scribble Ventures, DRW Venture Capital, Avenir, and Tiger Global. The continued confidence from these leading investors has enabled us to accelerate our growth trajectory, and we're looking for smart, ambitious people to help us build the next generation of payments.
We're incredibly honored to have made Newsweek's list of The Top 100 Global Most Loved Workplaces two years running (2023 and 2024) and to have been recognised by LinkedIn as one of the Top 20 Startups in the UK in 2024.
About this role in the team: Onboarding Lead
We’re seeking an experienced, detail-oriented and customer-obsessed Onboarding Lead to join our fast-growing team. Reporting to the Head of CPR, you’ll play a key role in delivering a seamless onboarding experience for new BVNK clients — across both fiat and crypto payment products.
You will be managing a team responsible for customer onboarding across all BVNK’s products & geographies.
You’ll work closely with Compliance, Risk, Account Management, and Product to ensure each new customer is set up for success, with a strong focus on operational readiness, regulatory requirements, and exceptional service.
This is a high-impact role that requires a proactive mindset, strong ownership, and a desire to continually improve processes in a fast-paced environment.
Key Areas of Responsibilities:
What we need from you:
What you can expect from us:
At BVNK, we are focused on building a diverse and inclusive team. While you may not meet all of our requirements, we’d encourage you to apply if you meet the majority of our expectations. You may be a great fit for this role or another role in our team.
*
indicates a required field
First Name *
Last Name *
Email *
Phone
Resume/CV
Enter manually
Accepted file types: pdf, doc, docx, txt, rtf
Enter manually
Accepted file types: pdf, doc, docx, txt, rtf
What are your salary expectations? *
Do you have extensive experience onboarding corporate customers? * Select...
Do you have experience onboarding high risk customers? * Select...
Are you based in the UK or the EU & have a right to work in the location you are based in? * Select...
Do you possess Spanish speaking skills? * Select...
Do you have experience leading KYB teams in a scale up environment? * Select...