Onboard Hospitality Host

Absolute Taste; London; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading company in the tourism and hospitality sector is seeking an Onboard Hospitality Host to join their team. This role offers a unique opportunity to deliver outstanding guest experiences while working on the Thames. The position requires a friendly communicator with a passion for customer service and a willingness to undergo safety training. Join us for an unforgettable experience on the river!

Benefits

Unique river-based working environment

Competitive pay

Full training provided

Flexible working hours

Qualifications

• Experience in hospitality or visitor attraction roles.
• Comfortable working on a boat and in different weather conditions.
• Willing to participate in safety training.

Responsibilities

• Deliver snack and beverage service onboard.
• Proactively engage with visitors providing information and commentary.
• Ensure operational standards are met on every tour.

Skills

Customer care

Communication

Proactive attitude

Job description

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Woods Tours is a dynamic tour boat company offering a unique Thames experience. Our daily sightseeing tours, exclusive private events, and onboard hospitality services provide an unforgettable way to explore London’s historic riverfront. With a focus on delivering outstanding visitor experiences, we combine top-tier customer service with seamless operations to create a truly memorable experience.

• Unique river-based working environment
• Competitive pay
• Full training including safety, guest service, and ticketing systems
• Variety in your role—no two days are the same!
• Casual contract offering flexible working hours

Key Responsibilities

• Deliver outstanding guest experiences, including warm, attentive snack and beverage service onboard
• Proactively engage with visitors by offering information, scenic highlights, and view commentary
• Ensure all operational procedures are delivered to standard as per training on every tour
• Work across all guest areas including the onboard bar, front of house, reception, retail, and box office
• Constantly strive to exceed guest expectations and contribute to the overall atmosphere
• Assist managers with admin duties, safety reporting, and daily delivery of the attraction

What We’re Looking For

• Experience in customer-facing, hospitality, or visitor attraction roles
• Friendly, engaging communicator with a flexible and proactive attitude
• Comfortable working on a boat and in a variety of weather conditions
• Willing to take part in safety training and support emergency procedures
• DBS clearance required
• A passion for tourism, hospitality, and delivering memorable moments

We’d love you to bring your enthusiasm and customer care skills to Woods Tours as an Onboard Hospitality Host—apply now to be part of something unique on the Thames