Onboard Assistant Service Manager - Manchester

Job Description

What is the purpose of this job?

Are you ready to champion excellence in customer service on board at a really important time in our business recovery? This is an opportunity to develop your skillset in a leadership role.

What Skills do I need?

1. Excellent customer service skills
2. Thorough understanding of the service proposition and life on board
3. Ready to develop skills to coach, mentor and lead your onboard team
4. Strong communication skills
5. Able to solve problems and take responsibility for the service delivery standards
6. Positive and proactive influence

Interested? Please review the full and apply online, ensuring that you attach a copy of your CV.

Please note, this is internal only.

At Avanti West Coast, we value the differences that make each of us outstanding! Avanti West Coast recognises the benefits of building a diverse workforce and employing people from diverse backgrounds, which includes their race, religion, age, gender, gender identity, disability and sexual orientation.

Everyone who joins Avanti West Coast becomes part of our close knit team. We're committed to ensuring that Avanti West Coast is inclusive, a place where people are encouraged to be themselves, and not an edited version to fit in. A place where differences are encouraged, recognised, accepted and put to good use!