Onboard Assistant Service Manager ¿ Liverpool - Talent Bank

TN United Kingdom; London; On-site; GBP 36,000 - 42,000; Full time

Job summary

An established industry player seeks an Onboard Assistant Service Manager in London. This role is pivotal for enhancing customer service during a crucial recovery phase. You'll develop your leadership skills while mentoring teams onboard, ensuring service excellence and a positive influence throughout. Join a diverse and inclusive environment that values your contributions and fosters growth in your career. This opportunity is perfect for those ready to make a significant impact in customer service and team development.

Qualifications

• Strong communication and customer service skills are essential.
• Ability to coach and mentor teams onboard.

Responsibilities

• Champion excellence in customer service during business recovery.
• Develop leadership skills while influencing onboard teams positively.

Skills

Excellent customer service skills

Strong communication skills

Problem-solving ability

Coaching and mentoring skills

Positive and proactive influence

Job description

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Onboard Assistant Service Manager – Liverpool - Talent Bank, London

Client:

Location: London, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Details

Job Reference: ae4a6fcbde51

Job Views: 9

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description

Position: Onboard Assistant Service Manager

Salary: £36, (pro rata)

Close Date: 03-Sep-

Employment Type: Full or Part Time

Job Purpose: Are you ready to champion excellence in customer service onboard at a crucial time in our business recovery? This role offers an opportunity to develop leadership skills.

Required Skills:

• Excellent customer service skills
• Thorough understanding of the service proposition and life onboard
• Willingness to develop skills to coach, mentor, and lead onboard teams
• Strong communication skills
• Ability to solve problems and uphold service standards
• Positive and proactive influence

Interested? Please review the full job description and apply online, attaching your CV.

At Avanti West Coast, we value diversity and are committed to creating an inclusive environment. We encourage applicants from all backgrounds and identities to join our team. We believe that a diverse workforce enhances our service and workplace culture.