On-Site Technical Specialist (Previous Relevant Experince is Required)

JR United Kingdom; Belfast; Hybrid; GBP 25,000 - 40,000; Full time

Job summary

JR United Kingdom seeks an On-Site Technical Specialist in Belfast to join Telent. This role involves installing equipment, providing technical support, and managing incidents. Ideal candidates will have relevant experience in IT support and troubleshooting, contributing to public sector safety efforts.

Benefits

Company Vehicle

Medical insurance

34 days holiday including public holidays

Company pension scheme

Family-friendly policies

Occupational health support

Discounts on cinema and shopping

Qualifications

• Experience with equipment installation and procedural documents.
• Ability to provide technical troubleshooting support.
• Experience with incident management and workflow.

Responsibilities

• Assist with installation of equipment and materials.
• Provide technical support and troubleshooting.
• Manage workflow and close incidents efficiently.

Skills

Technical support

Installation experience

Troubleshooting

Workflow management

IP experience

Knowledge of network infrastructure

Job description

On-Site Technical Specialist (Previous Relevant Experience is Required), Belfast

Client: Telent

Location: Belfast, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 3

Posted: 06.06.2025

Expiry Date: 21.07.2025

Job Description:

Field Technician

We are looking to recruit IT Field Engineers to join our team in the Republic of Ireland. You will need Garda clearance to work with us and be willing to travel to customer sites and our head office in Dublin as needed.

This is a great opportunity to work for a company delivering services to public sector customers and contributing to national safety and life-saving efforts.

We want to hear from you if you have:

• Experience assisting with the installation of equipment and materials, following contract manuals and procedural documents to standards of quality and timeliness under the guidance of the Project Lead Engineer / Field Engineer.
• Experience providing technical support and troubleshooting for installed solutions.
• Ability to escalate issues via Field Engineer / Senior Engineer to Problem Management for ongoing incidents.
• Experience reviewing open incidents daily, managing your workflow, and closing incidents efficiently.
• Ideally, IP experience and knowledge of network infrastructure products and PCs.

What Telent offers:

A career at Telent offers opportunities across sectors, roles, technologies, and customers, enabling skill development and impact. We are committed to an inclusive culture that values diversity and ideas, helping everyone thrive at work.

Benefits include:

• Company Vehicle
• Medical insurance
• 34 days holiday including public holidays, with options to buy or sell five days annually
• Company pension scheme
• Family-friendly policies
• Occupational health support and wellbeing portal
• Discounts on cinema, restaurants, and shopping through Telent Reward scheme

About Telent:

Telent is a leading technology company specializing in design, build, support, and maintenance of critical digital infrastructure, with decades of experience in mission-critical communications. Our work connects communities and enhances digital life, driven by innovation and high performance. Join our team of over 3,000 dedicated professionals committed to excellence.

Our values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

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