On Site AV Technician

SER Limited; London; On-site; GBP 35,000 - 40,000; Full time

Job summary

A leading AV support company in Twickenham seeks an On Site AV Technician with a salary of £35,000 - £40,000. Responsibilities include acting as the primary contact for audio visual needs, conducting maintenance, performing checks, and providing exceptional on-site support. Ideal candidates will possess exceptional communication skills and technical knowledge of AV systems. Benefits include 22 days holiday, an annual leave for your birthday, and a statutory pension.

Benefits

22 days holiday + bank holidays

Extra day annual leave for your birthday

Statutory pension

Expenses

Phone and laptop provided

Qualifications

• Exceptional communication skills, both written and verbal.
• Technical knowledge and understanding of AV systems.
• Familiarity with networking principles.

Responsibilities

• Act as the primary point of contact for all audio visual needs.
• Conduct daily scheduled preventative maintenance visits.
• Deliver exceptional on-site AV support, including weekends.

Skills

Exceptional communication skills

Technical knowledge and understanding of AV systems

Familiarity with networking principles

Ability to read and interpret schematic diagrams

Expertise in AV control systems

Working knowledge of Crestron, Extron, AMX systems

Proven ability to troubleshoot and resolve technical issues

Ability to work efficiently under pressure

Exceptional customer service skills

Flexibility to work weekends

Job description

Overview

On Site AV Technician – £35,000 - £40,000 Salary (DOE) – Twickenham – 08:30 - 17:00

Responsibilities

• Act as the primary point of contact for all audio visual needs at our facility.
• Conduct daily scheduled preventative maintenance visits and maintain detailed records.
• Perform pre-match checks and provide thorough reports to ensure optimal performance.
• Deliver exceptional on-site support, including weekends and bank holidays.
• Accurately log and manage all incidents to ensure timely resolution.
• Maintain an inventory of all AV equipment on site.
• Conduct annual Portable Appliance Testing (PAT) to ensure safety and compliance.
• Assist with the commissioning of Audio-visual integrated solutions.
• Deinstall and reinstall AV equipment as needed.
• Conduct technical site surveys to identify and address any issues.
• Provide customer training on AV system operation.
• Offer reactive AV support to other sites as needed.

Requirements

• Exceptional communication skills, both written and verbal.
• Technical knowledge and understanding of AV systems.
• Familiarity with networking principles.
• The ability to read and interpret schematic diagrams.
• Expertise in AV control systems and audio DSPs.
• Working knowledge of Crestron, Extron, and AMX systems.
• Proven ability to troubleshoot and resolve technical issues.
• The ability to work efficiently under pressure.
• Exceptional customer service skills.
• The flexibility to work weekends as needed.

What’s on Offer

• £35K- £40K basic salary (DOE)
• 22 days holiday + bank holidays
• Extra day annual leave for your birthday
• Statutory pension
• Expenses
• Phone and laptop provided

How to Apply

To apply, please click the "Apply" button or contact Jake Voisey using the provided details.