On Board Host - Sheffield

SSP; South Yorkshire; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading provider in catering and onboard services as an On Board Host at Sheffield Station. With a competitive pay rate of £12.60 per hour and excellent employee benefits including discounts and growth opportunities, this role offers a dynamic environment with full training provided. Become part of a team focused on exceptional customer service while promoting internal growth.

Benefits

Employee Discounts up to 50%

Up to 75% discount during work hours

Access to award-winning training and apprenticeships

28 days holiday pro rata

Qualifications

• Must be 18 years of age or older.
• Ability to work long hours and varying shifts.

Responsibilities

• Provide 'at seat trolley service' ensuring outstanding customer service.
• Travel on assigned trains assisting passengers and achieving sales targets.
• Accurately account for stock and transactions, adhering to safety standards.

Skills

Customer service

Adaptability

Job description

On Board Host - Sheffield

On Board Host for East Midlands Trains (EMR) - Sheffield Station.

Pay Rate: 12.60 per hour plus commission.
Hours: Full Time.
Shifts: Weekend only shifts between 5 am and 10 pm.

• Due to some responsibilities within the Onboard Host role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
• Adaptability to work in a dynamic and fast-paced environment, including long hours and varying shifts.

We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

No experience required; full training will be provided.

AS AN ON BOARD HOST YOU'LL:

• Provide 'at seat trolley service' on EMR trains, ensuring outstanding customer service, managing stock, and handling transactions.
• Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
• Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
• Perform Service Centre duties as directed, engaging with passengers.

WHY JOIN SSP AS ONBOARD HOST:

• Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK such as M&S, Burger King, Starbucks, Upper Crust etc.
• UP to 75% discount off during work hours.
• Learn while you Earn: Access to award-winning training, apprenticeships and development.
• Internal Growth Opportunities: Build your career with us! 70% of our Managers are internal promotions.
• Help@Hand App: Access shopping discounts, financial aid, wellbeing resources, GP appointments, and a 24/7 helpline for you and your loved ones.
• Health and Wellbeing Support: Retail Trust, flexible working, family-friendly leave.
• Culture: We value diverse backgrounds, offering support networks for LGBTQ+, Women's Network, Neurodiversity, Disability, and more.
• Financial Support: UK Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates, Advance earned pay, and up to 5000 Loans repaid through salary.
• 28 days holiday pro rata, inclusive of Bank Holidays.
• Receive rewards and recognition such as RG Stars, Extra Mile Vouchers, and more.
• 4 EMR return tickets/ year after probation.

SSP are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.