On Board Host

SSP; Liverpool; On-site; GBP 10,000 - 40,000; Full time

Job summary

A premier catering provider for rail services is seeking an On-Board Host for TransPennine Express at Liverpool Station. This full-time role involves providing exceptional customer service on trains, managing stock, and assisting passengers. Candidates should have at least 2 years of customer-facing experience. The position offers a pay rate of £13.20 per hour plus commission, with various employee benefits. Apply now to embark on a rewarding journey in the railway industry.

Benefits

Discounted meal while on shifts

Employee discounts

Friends and family discount app

Award-winning training and development programs

Qualifications

• Minimum of 2 years' experience in a customer-facing role.
• Ability to work rotating shifts, including weekends.
• Adaptable to a dynamic and fast-paced environment.

Responsibilities

• Provide at seat trolley service on trains.
• Assist passengers and achieve sales targets.
• Adhere to hygiene and safety standards.

Skills

Customer service

Stock management

Sales targets achievement

Communication

Job description

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On-Board Host for TransPennine Express (TPE) at Liverpool Station.

Pay Rate: £13.20 per hour plus commission.
Hours: Full Time (39 hours).
Shifts: Rotational shifts between 6am and 9pm, including some weekends.

• Due to some responsibilities within the Onboard Host role, applicants will need to be18 years of age or overto perform certain tasks or work on certain shifts.
  
• Adaptability to work in a dynamic and fast-paced environment, including long hours and varying shifts.

We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

Ideally you will have at least 2 years working experience gained in a Customer Facing role within the Retail Leisure & Hospitality Industry.
Full Training will be provided.

AS AN ON BOARD HOST YOU’LL:

• Provide 'at seat trolley service' on TPE trains, ensuring outstanding customer service, managing stock, and handling transactions.
• Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
• Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
• Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs and offering accurate details on services, ticketing, platforms, and potential disruptions.
• You can claim upto 50 rover tickets for TPE network rail for family & friends.
  
  

WHY JOIN ASON BOARD HOST?

At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.

Feel like you could belong at Rail Gourmet?Apply nowand embark on the best part of your journey as On Board Host.

Rail Gourmet is proud to be an equal-opportunity employer who seek to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.