On Board Host

SSP Deutschland GmbH; City of Edinburgh; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading catering company is seeking an On Board Host at Edinburgh Waverly Station. The role involves providing exceptional customer service on TPE trains, managing stock, and handling transactions. Competitive pay rate of £13.20 per hour plus commission and flexible working hours are offered. This position comes with comprehensive training and various employee benefits including meal discounts and a family ticket scheme.

Benefits

Discounted Meal while on shifts

Employee Discounts

Friends and Family Discount App

Award-winning training and development programs

Qualifications

• Ability to provide outstanding customer service.
• Experience in managing stock and handling transactions.
• Knowledge of hygiene and safety standards.

Responsibilities

• Provide 'at seat trolley service' and manage stock on trains.
• Assist passengers and achieve sales targets independently.
• Adhere to hygiene and safety standards.

Skills

Customer service

Stock management

Safety standards compliance

Job description

Overview

About Us

Operating in nearly 40 countries across the world, our purpose is to be the best part of the journey. Whether our customers are flying abroad on holiday, heading off on a business trip or commuting to work by train, we aim to offer them food and drink experiences that meet their many different tastes and needs.

What You’ll Get from Us
Our Commitment to learning and development is our commitment to unlocking our people’s success. We strive to provide a wide range of resources that boost our people’s skills today, and help them fulfil their potential tomorrow. No matter where you join us, you’ll have all the tools you need to take charge of your development. Surrounded by like-minded colleagues and guided by industry experts, it’s your career, your way at SSP.

On Board Host

Join Rail Gourmet - Catered to You and Your Career!

Rail Gourmet UK is seeking a motivated individual to join our team as On Board Host for TransPennine Express (TPE) at Edinburgh Waverly Station.

Hours: Permanent Full Time 40 hours & Part Time 20 Hours.
Shifts: Rotational Shifts between 5 AM to 10 PM, including some weekends
Pay Rate: £13.20 per hour plus commission

We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

Full training will be provided.

AS AN ON BOARD HOST YOU’LL:

• Provide 'at seat trolley service' on TPE trains, ensuring outstanding customer service, managing stock, and handling transactions.
• Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
• Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
• Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs and offering accurate details on services, ticketing, platforms, and potential disruptions.
• You can claim upto 50 rover tickets for TPE network rail for family & friends.

WHY JOIN AS AN ON BOARD HOST?

At Rail Gourmet, we don’t just offer jobs; we provide dynamic career opportunities with a host of benefits:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.

Feel like you could belong at Rail Gourmet? Apply now and embark on the best part of your journey as On Board Host.

Rail Gourmet is an equal opportunity employer. We seek to recruit and retain talented individuals from a variety of backgrounds, skills, and perspectives.