Omnichannel Merchandiser - Worcestershire to Wiltshire

Brand Partnership Group; Warwick; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

15% Performance Bonus

BMW SUV Company Car

Pre-paid card for expenses

Life Assurance: 4x annual salary

Flexible Rewards Hub

Development Opportunities

Company Sick Pay

Job summary

Blue Square is seeking an Omnichannel Merchandiser to lead Samsung retail engagement across stores and contact centres across a large UK territory. You will train staff, showcase product displays, and drive brand love while building strong relationships with store teams and stakeholders.

You will travel extensively, plan visits, and deliver engaging training sessions, using data to optimise store performance and compliance with brand standards.

Qualifications

• Confident communicator with retail and merchandising experience.
• Comfortable delivering in-person training sessions.
• Data-savvy decision-maker with strong attention to detail.
• Self-starter who thrives on autonomy and impact.
• Able to manage multiple stakeholders across a large geographic area.

Responsibilities

• Be the product mastery expert for Samsung Mobile (MX), keeping staff informed about devices and innovations.
• Build long-lasting relationships with store teams, management and key stakeholders to drive performance and advocacy.
• Deliver training sessions that inspire colleagues to represent Samsung products and values.
• Plan and prioritise visits across a large territory for maximum impact, including activations and roadshows.
• Provide insight through detailed reporting of visits, interactions, and training to guide improvements.
• Champion the company culture and inclusivity across the field team, embodying values.

Skills

Retail experience

Merchandising

Autonomy

Data-driven

Training delivery

Time management

Stakeholder management

UK driving licence

Job description

Love tech? Thrive on building strong relationships? Ready to represent one of the world's most iconic brands? Join us as an Omnichannel Merchandiser and become the driving force behind Samsung's retail success. You'll lead the way in-store and across contact centres, bringing product displays to life, training staff, building powerful connections, and boosting brand love.

WHAT YOU'LL BE UP TO

PRODUCT MASTERY

You’ll be the expert in all things Samsung Mobile (MX) living and breathing the latest devices, innovations, and competitive landscape. Your product knowledge will position you as a trusted voice in your stores, empowering colleagues and customers alike to make informed choices that elevate the Samsung brand and increase sales.

RELATIONSHIP BUILDING

Strong, authentic relationships are at the core of this role. You’ll build long‑lasting connections with store teams, management, and key stakeholders, becoming a valued partner who drives performance and brand advocacy. From leading VIP visits to influencing decision‑makers, your ability to connect will open doors and deliver results.

TRAINING EXCELLENCE

You’ll deliver training sessions that don't just inform—they inspire. Whether one‑on‑one or group sessions, your confident, engaging delivery will leave a lasting impact. You’ll ensure colleagues are not only knowledgeable but also excited to represent Samsung's products and values.

TERRITORY MANAGEMENT

With a large geographical area to cover, your ability to plan and prioritise is key. You’ll manage your schedule with precision—ensuring every visit delivers maximum impact, whether through regular store visits, tactical activations, or high‑energy roadshows. You’ll work independently but remain fully connected to your team and goals.

DATA AND COMPLIANCE

Your work will be guided by insight. Through detailed reporting of store visits, customer interactions, and training sessions, you’ll provide valuable feedback and demonstrate the real impact of your efforts. By analysing mystery shop scores and performance data, you’ll identify trends and opportunities to continuously improve store performance.

CULTURE & INCLUSIVITY

You’ll be more than a merchandiser—you’ll be a culture champion. You’ll embody and promote Blue Square's values, helping to build an inclusive, innovative, and empowering environment across the field team. Your voice and ideas will help shape a workplace where everyone can thrive.

• You’re a confident communicator with retail and merchandising experience
• You’re a self‑starter who thrives on autonomy and making an impact
• You’re a data‑savvy decision‑maker with a sharp eye for detail
• You’re a confident and passionate communicator able to deliver in‑person training sessions.
• You’re comfortable managing your time to get the maximum results, working autonomously within your team.
• You’re able to manage multiple stakeholders with ease across a large geographical area.
• You have a full UK driving licence and a willingness to travel.

POINTS TO NOTE

Whilst we strive to adhere to our closing dates, we may close the vacancy early based on interest or the progression of the role.

Flexible working: We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role.

Reasonable adjustments: We would like you to perform at your best at every stage of our recruitment process. Please contact us if you require any adjustments that would support you throughout your application.

Please note this is an advert for our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Blue Square.

• Competitive Salary: £27,000 - £28,000 Per Annum dependant on experience
• Performance Bonus 15%
• 2025 BMW SUV Company Car
• Pre-paid card for expenses
• Company Sick Pay
• Access to a range of discounts and perks across our key partners & beyond
• Life Assurance: 4 times your annual salary
• Flexible Rewards Hub
• Development Opportunities