Omnichannel Merchandiser

Blue Square; Scotland; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Performance Bonus 15%

BMW SUV Company Car

Pre-paid card for expenses

Company Sick Pay

Discounts with partners and beyond

Flexible Rewards Hub

Job summary

Blue Square, an award-winning retail marketing agency, is seeking an Omnichannel Merchandiser to drive Samsung’s retail success. You will lead in-store displays, train staff, and build strong relationships with store teams and key stakeholders across a large geographic area.

You’ll deliver engaging training sessions, manage visits and activations, and use data to inform decisions that boost brand love and sales. A full UK driving licence and willingness to travel are required.

Qualifications

• Experience in retail merchandising and field activation.
• Ability to train staff and deliver engaging sessions.
• Strong communication with store teams and stakeholders.
• Willingness to travel across large geographical area and manage time efficiently.

Responsibilities

• Lead in-store merchandising and product displays for Samsung Mobile (MX).
• Train store staff and managers, delivering engaging sessions.
• Build relationships with store teams, management and key stakeholders.
• Plan and prioritise visits, activations, and roadshows for maximum impact.
• Report on store visits, customer interactions, and training outcomes.

Skills

Retail merchandising

Autonomous work

Data-informed decision making

Public speaking / training delivery

Full UK driving licence

Education

High school diploma or equivalent

Job description

Love tech? Thrive on building strong relationships? Ready to represent one of the world’s most iconic brands?

Join us as an Omnichannel Merchandiser and become the driving force behind Samsung’s retail success. You’ll lead the way in-store and across contact centres—bringing product displays to life, training staff, building powerful connections, and boosting brand love.

WHAT YOU’LL BE UP TO

PRODUCT MASTERY

You’ll be the expert in all things Samsung Mobile (MX)

living and breathing the latest devices, innovations, and competitive landscape.

Your product knowledge will position you as a trusted voice in your stores, empowering colleagues and customers alike to make informed choices that elevate the Samsung brand and increase sales.

RELATIONSHIP BUILDING

Strong, authentic relationships are at the core of this role.

You’ll build long-lasting connections with store teams, management, and key stakeholders, becoming a valued partner who drives performance and brand advocacy.

From leading VIP visits to influencing decision-makers, your ability to connect will open doors and deliver results.

TRAINING EXCELLENCE

You’ll deliver training sessions that don’t just inform—they inspire. Whether one-on-one or group sessions, your confident, engaging delivery will leave a lasting impact. You’ll ensure colleagues are not only knowledgeable but also excited to represent Samsung’s products and values.

TERRITORY MANAGEMENT

With a large geographical area to cover, your ability to plan and prioritise is key. You’ll manage your schedule with precision—ensuring every visit delivers maximum impact, whether through regular store visits, tactical activations, or high-energy roadshows. You’ll work independently but remain fully connected to your team and goals

DATA AND COMPLIANCE

Your work will be guided by insight. Through detailed reporting of store visits, customer interactions, and training sessions, you’ll provide valuable feedback and demonstrate the real impact of your efforts. By analysing mystery shop scores and performance data, you’ll identify trends and opportunities to continuously improve store performance.

CULTURE & INCLUSIVITY

You’ll be more than a merchandiser - you’ll be a culture champion. You’ll embody and promote Blue Square’s values, helping to build an inclusive, innovative, and empowering environment across the field team. Your voice and ideas will help shape a workplace where everyone can thrive.

ARE YOU OUR PERFECT PARTNER?

• You’re a confident communicator with retail and merchandising experience
• You’re a self-starter who thrives on autonomy and making an impact
• You’re a data-savvy decision-maker with a sharp eye for detail
• You’re a confident and passionate communicator able to deliver in person training sessions.
• You’re comfortable managing your time to get the maximum results, working autonomously within your team.
• You’re able to manage multiple stakeholders with ease across a large geographical area
• You have a full UK driving licence and a willingness to travel

WHAT YOU CAN EXPECT FROM US

• Performance Bonus 15%
• 2025 BMW SUV Company Car
• Pre-paid card for expenses
• Company Sick Pay
• Access to a range of discounts and perks across our key partners & beyond
• Flexible Rewards Hub

WHO ARE WE?

We’re Blue Square. An award-winning, retail marketing agency connecting and engaging audiences with some of the world’s most loved brands. We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success. We go above and beyond to support, develop, and nurture our talented employees to driver personal growth and love what they do.

At the heart of our agency are our ETHIC values – and we’re on a mission to work with individuals who share and believe in them.

POINTS TO NOTE:

• Whilst we strive to adhere to our closing dates, we may close the vacancy early based on interest or the progression of the role.
• If you’re an internal candidate, remember to use your company email address to apply.
• Flexible working: We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role.
• Reasonable adjustments: We would like you to perform at your best at every stage of our recruitment process. Please contact us using

[e-mail] if you require any adjustments that would support you throughout your application.

• Please note this is an advert for our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Blue Square.