Omnichannel Fashion Sales Advisor

NEW LOOK; Leeds; On-site; GBP 18,000 - 24,000; Full time

Job summary

New Look in Leeds is seeking a Sales Advisor to deliver an Omnichannel shopping experience and outstanding customer service as part of a fun, supportive team.

You will embody our brand values, help customers look good with the latest fashion, and contribute to a visually exciting store environment. This role emphasizes building relationships with local customers, driving sales, and collaborating across the store to meet targets.

Qualifications

• You're confident with people and passionate about talking to our customers. You communicate well and deliver a great customer experience that showcases your personality every time
• You understand who the core customer is that shops within your local market
• You're passionate about fashion and clothes, and you stay up to date with the latest trends
• Retail is fast paced and forever evolving you embrace this change and demonstrate resilience, supporting your team members to do the same
• You'll have a keen eye for detail in maintaining great store standards
• Previous experience in retail is desirable but not essential

Responsibilities

• Deliver service techniques to inspire customers and create a fantastic experience
• Let your personality and style shine through in everything you do to enhance the customer journey
• Support Omnichannel shopping by guiding customers online and in-store to one brand experience
• Understand local customers and connect with the community and charity partners
• Help keep stores looking great and easy to shop through high standards of presentation
• Support in delivering the Retail Strategy with your team
• Foster an inclusive environment and encourage all colleagues to have a voice
• Act as a Your Voice Rep and communicate key engagement messages in store
• As a Key Holder, support opening and daily operations with management approval
• Be the go-to expert for your department and recommend products to customers
• Contribute to delivering VM and POS guidelines and keep up with current fashion trends

Job description

New Look in Leeds is seeking a Sales Advisor to deliver an Omnichannel shopping experience and outstanding customer service as part of a fun, supportive team.

You will embody our brand values, help customers look good with the latest fashion, and contribute to a visually exciting store environment. This role emphasizes building relationships with local customers, driving sales, and collaborating across the store to meet targets.