Older Person Support Officer

Older Peoples' Support Officer
Crawley
Supported Housing
2 Month Contract
37 Hours
£17.47 LTD / £14.89 PAYE (inc hol)

Join a dedicated team supporting older people in Crawley’s sheltered housing schemes—helping to promote independence, safety, and wellbeing in the community.

THE ROLE

We are looking for an experienced Older Peoples' Support Officer to work within Crawley Borough Council’s Sheltered Housing service, ensuring the well-being of elderly tenants and maintaining safe, supportive living environments.

1. Carry out regular welfare checks through visits and calls to tenants
2. Respond to emergency alarms and incidents, providing immediate support
3. Liaise with external agencies to organise care packages and support networks
4. Manage and supervise communal areas within the schemes
5. Assist with tenancy management, including pre-tenancy assessments and viewings
6. Maintain accurate and secure records of tenant support and safeguarding concerns
7. Participate in an emergency out-of-hours callout rota

THE CANDIDATE

The ideal candidate will have previous experience in a similar role, particularly within sheltered housing or working with older or vulnerable adults.

1. Knowledge of safeguarding procedures and WSCC protocols
2. Strong communication and interpersonal skills
3. Ability to work independently and manage a caseload
4. Knowledge of housing and welfare benefits and local referral pathways
5. Confident IT skills and experience in maintaining support records

THE CONTRACT

1. 37 hours per week, Monday to Friday (8:00am–4:30pm Mon–Thurs, 8:00am–4:00pm Fri)
2. 2-month contract covering a vacant post during permanent recruitment
3. The pay for the role is £17.47 per hour LTD. The PAYE equivalent is £14.89 per hour, inclusive of holiday pay
4. Enhanced DBS and full UK driving licence with access to a vehicle required

HOW TO APPLY

To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call on 01772 208966 to discuss the role in more detail!

If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!