OH Account Coordinator (FTC)

TN United Kingdom; Cambridge; Hybrid; GBP 24,000 - 26,000; Full time

Job summary

Join a forward-thinking company as an Occupational Health Account Coordinator, where your well-being is prioritized. This role offers a supportive hybrid working environment and the chance to make a real difference in clients' health and workplace experiences. You'll manage referrals, maintain client relationships, and ensure operational excellence. With generous benefits including a health cash plan and various discounts, this opportunity is more than just a job; it's a meaningful career path with purpose.

Benefits

25 days holiday

Length of service awards

Group life insurance

Flu voucher scheme

Cycle to work scheme

Technology purchase scheme

Car maintenance scheme

Retail discount scheme

Gym discounts

Health Shield health cash plan

Qualifications

• Excellent interpersonal communication skills, both written and oral.
• Highly organized and able to work autonomously.

Responsibilities

• Manage occupational health referrals and liaise with clients and clinicians.
• Monitor and manage KPIs, ensuring timely updates and responses.

Skills

Interpersonal Communication

Organizational Skills

Problem-Solving

Positive Attitude

Job description

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Job Title: OH Account Coordinator (FTC)

Location: Cambridge (Hybrid)

Salary: £24,000 – £26,000 per annum

Contract Type: Full Time, Fixed Term until 31st December 2025

Ready to join a business that blends big impact with a family feel?

This is your chance to become part of a growing company that supports hundreds of clients across the UK – yet still feels like home. As an Occupational Health Account Coordinator, you’ll join a team where your wellbeing matters just as much as the clients you help look after. With a supportive hybrid working pattern and medical benefits included as standard, this is more than just a job – it’s a career with purpose.

As an Occupational Health Account Coordinator, you will…

• Be the go-to person for managing occupational health referrals, liaising with clients and clinicians, and keeping everything running smoothly behind the scenes. No two days are the same, and your ability to keep things moving will make a real difference to people’s health, wellbeing, and workplace experience.

You’ll thrive in this role if you’re someone who:

• Possesses excellent interpersonal communication skills, both written and oral.
• Is highly organised and able to work autonomously.
• Demonstrates resilience in a busy role and a proactive approach to problem-solving.
• Has a positive attitude and a proactive approach to helping others.
• Holds a full, clean driving licence and has access to a dependable vehicle.

As an Occupational Health Account Coordinator, you will:

• Act as the key liaison between OH practitioners and clients, ensuring robust customer service and strong client relationships.
• Proactively monitor and manage KPIs, ensuring timely updates and responses to client needs.
• Oversee diary bookings for practitioners and manage day-to-day client workloads.
• Maintain accurate records and ensure high standards in formatting and sending reports.
• Support business development initiatives and contribute to long-term planning for operational excellence.

This is a role (and a company) that truly looks after its people:

• Salary £24,000 – £26,000
• Hybrid working – 2 to 3 days in the office, the rest from home
• 25 days holiday (pro rata if part-time)
• Length of service awards
• Group life insurance (Death in Service)
• Flu voucher scheme
• Benefits platform, including:
• Cycle to work scheme
• Technology purchase scheme
• Car maintenance scheme
• Retail discount scheme via Perks at Work
• Gym discounts
• Health Shield health cash plan, including:
• Employee Assistance Programme (EAP)
• Online health assessments
• GP Anytime; virtual GP surgery and private prescription service

Want to work somewhere that values people – and proves it? Apply now and let’s get the ball rolling.