Office & Sales Support Administrator

JR United Kingdom; Watford; On-site; GBP 28,000 - 30,000; Full time

Job summary

A global manufacturer is looking for an Office & Sales Support Administrator in Watford. This role involves supporting sales processes, preparing customer quotations, and managing CRM records. The position offers a pathway to sales or account management roles, within a collaborative environment. Competitive salary and benefits are provided.

Benefits

38-hour working week, Monday to Friday

Free on-site parking

Friendly, collaborative working environment

Opportunities for long-term progression

Qualifications

• Experience in a customer-facing or sales support role.
• Organised with excellent time management skills.
• Experience with ERP or CRM systems (Syspro advantage).

Responsibilities

• Support the full sales cycle from quotation to order processing.
• Prepare accurate customer quotations aligned with targets.
• Monitor and follow up on expiring quotes to maximise conversion.

Skills

Microsoft Office

Commercial awareness

Customer-facing skills

Attention to detail

Communication skills

ERP/CRM systems

Job description

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Office & Sales Support Administrator, Watford, Hertfordshire

Client: MaxAd Fixed Fee Recruitment

Location: Watford, Hertfordshire, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

Job Description:

£28,000 - £30,000 + Benefits

Our client is a globally respected manufacturer of specialist masts, antennas, and RF communication systems. With over six decades of experience and facilities in both the UK and US, we provide mission-critical communications equipment for sectors including defence, emergency services, and broadcast.

We are seeking a highly organised, commercially minded Office Administrator with a strong focus on sales support to join their team in Watford. This role is central to ensuring the smooth and efficient operation of their commercial processes.

Working closely with the Head of Internal Sales & Admin and the wider commercial team, the successful candidate will support the full sales cycle - from quotation and order processing through to performance reporting and customer communication.

This role offers a clear path to progress into a dedicated sales or account management position in the future.

Key Responsibilities

• Prepare accurate and competitive customer quotations aligned with commercial targets
• Support the development of sales materials and documentation
• Process and track sales orders with precision and attention to deadlines
• Maintain up-to-date CRM and customer records
• Liaise across departments (procurement, design, production) to coordinate timelines
• Assist with customer contracts, price list maintenance, and supplier/customer portals
• Monitor and follow up on expiring quotes to maximise conversion
• Generate and analyse sales data to support performance tracking and decision-making

Skills & Experience

• Excellent proficiency in Microsoft Office, particularly Excel and Word
• Strong commercial awareness, with the ability to calculate margins and support pricing decisions
• Previous experience in a customer-facing or sales support role
• Organised, with excellent attention to detail and time management skills
• Clear and confident communication skills
• Experience with ERP or CRM systems (Syspro experience is an advantage)
• Background in a technical, engineering, or manufacturing environment (desirable)
• Familiarity with quotations, order processing, and sales life cycles (desirable)

What's on Offer

• £28,000 - £30,000 per annum, depending on experience
• 38-hour working week, Monday to Friday
• Free on-site parking
• Friendly, collaborative working environment
• One-stage interview process for a swift decision
• Opportunities for long-term progression, including potential to step into sales or account management roles as skills and ambitions develop

Whether you're looking to build a career in sales or become a long-term expert in sales administration, this is a great opportunity to join a business where your contributions are recognised and your growth is supported.

Apply today to join a high-performing team at the forefront of critical communications technology!