Office & Sales Support Administrator

JR United Kingdom; Birmingham; On-site; GBP 28,000 - 30,000; Full time

Job summary

A respected manufacturer in critical communications seeks an organised Office & Sales Support Administrator to enhance sales operations in Birmingham. This integral role involves supporting the sales cycle, ensuring efficient processes, and offers pathways for advancement in sales or account management.

Benefits

38-hour working week, Monday to Friday

Free on-site parking

Friendly, collaborative working environment

Opportunities for long-term progression

Qualifications

• Excellent proficiency in Microsoft Office, particularly Excel and Word.
• Experience in a customer-facing or sales support role.
• Background in a technical, engineering, or manufacturing environment is desirable.

Responsibilities

• Prepare accurate customer quotations aligned with commercial targets.
• Support the development of sales materials and documentation.
• Process and track sales orders with precision.

Skills

Microsoft Office

Commercial awareness

Communication skills

Attention to detail

Time management

Tools

ERP/CRM systems

Job description

Social network you want to login/join with:

Office & Sales Support Administrator, birmingham

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Client:

MaxAd Fixed Fee Recruitment

Location:

birmingham, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

£28,000 - £30,000 + Benefits
Our client is a globally respected manufacturer of specialist masts, antennas, and RF communication systems. With over six decades of experience and facilities in both the UK and US, we provide mission-critical communications equipment for sectors including defence, emergency services, and broadcast.
In order to support further substantial growth, we are seeking a highly organised, commercially minded Office Administrator with a strong focus on sales support to join their team in Chandlers Ford. This role is central to ensuring the smooth and efficient operation of their commercial processes.
Working closely with the Head of Internal Sales & Admin and wider commercial team, the successful candidate will support the full sales cycle - from quotation and order processing through to performance reporting and customer communication.
For the right candidate, this role also offers a clear and realistic path to progress into a dedicated sales or account management position in the future.

£28,000 - £30,000 + Benefits
Our client is a globally respected manufacturer of specialist masts, antennas, and RF communication systems. With over six decades of experience and facilities in both the UK and US, we provide mission-critical communications equipment for sectors including defence, emergency services, and broadcast.
In order to support further substantial growth, we are seeking a highly organised, commercially minded Office Administrator with a strong focus on sales support to join their team in Chandlers Ford. This role is central to ensuring the smooth and efficient operation of their commercial processes.
Working closely with the Head of Internal Sales & Admin and wider commercial team, the successful candidate will support the full sales cycle - from quotation and order processing through to performance reporting and customer communication.
For the right candidate, this role also offers a clear and realistic path to progress into a dedicated sales or account management position in the future.

Key Responsibilities

• Prepare accurate and competitive customer quotations aligned with commercial targets
• Support the development of sales materials and documentation
• Process and track sales orders with precision and attention to deadlines
• Maintain up-to-date CRM and customer records
• Liaise across departments (procurement, design, production) to coordinate timelines
• Assist with customer contracts, price list maintenance, and supplier/customer portals
• Monitor and follow up on expiring quotes to maximise conversion
• Generate and analyse sales data to support performance tracking and decision-making
  

Skills & Experience

• Excellent proficiency in Microsoft Office, particularly Excel and Word
• Strong commercial awareness, with the ability to calculate margins and support pricing decisions
• Previous experience in a customer-facing or sales support role
• Organised, with excellent attention to detail and time management skills
• Clear and confident communication skills
• Experience with ERP or CRM systems (Syspro experience is an advantage)
• Background in a technical, engineering, or manufacturing environment (desirable)
• Familiarity with quotations, order processing, and sales life cycles (desirable)
  

What's on Offer

• £28,000 - £30,000 per annum, depending on experience
• 38-hour working week, Monday to Friday
• Free on-site parking
• Friendly, collaborative working environment
• One-stage interview process for a swift decision
• Opportunities for long-term progression - including the potential to step into a sales or account management role as your skills and ambitions develop

Whether you're looking to build a career in sales or become a long-term expert in sales administration, this is a great opportunity to join a business where your contributions are recognised and your growth is supported.
Apply today to join a high-performing team at the forefront of critical communications technology!