Office Operations Manager

Katie Bard; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A dynamic company is seeking an Office Operations Manager in Birmingham to enhance operational excellence across their practice. The successful candidate will drive strategic initiatives, manage budgets, and ensure compliance, contributing to a creative and efficient work environment. Experience in corporate settings and managing people is crucial for this pivotal role.

Qualifications

• Experience managing operations across multiple sites.
• Strong people management and leadership skills.
• Proven track record in operational excellence.

Responsibilities

• Maintain ISO accreditations and manage budgets.
• Oversee operations in Birmingham and London offices.
• Implement operational strategies in collaboration with the Executive team.

Skills

People management

Operational strategy

ISO compliance

Budget management

Quality assurance

Education

Experience in a medium to large business

Experience in Corporate settings

Job description

This range is provided by Katie Bard. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Katie Bard

We are seeking an exceptional Office Operations Manager to oversee the operational excellence of our client’s entrepreneurial practice across both Birmingham and London offices. This is a pivotal role for an experienced professional who thrives in a dynamic environment and is passionate about creating the foundation that enables creative teams to flourish.

This role is office based.

As Office Operations Manager, you will be the operational backbone of the business, ensuring seamless day-to-day operations whilst driving strategic initiatives that support our continued growth. Working closely with the Executive team, you will shape and implement operational strategies that enhance efficiency, maintain their high standards, and foster an exceptional workplace culture.

Your responsibilities will span the full spectrum of business operation:

• You will be instrumental in maintaining ISO accreditations, managing budgets, and ensuring that internal systems and processes support their creative ambitions.
• You will oversee the running of both Birmingham and London offices, requiring monthly travel between locations to maintain consistent operational standards.
• As line manager to a small support team, you will foster their professional development whilst ensuring excellence in service delivery.
• Working alongside the Executive team, you will contribute to developing operational strategies that align with our business objectives.
• Your role encompasses complete responsibility for company health and safety compliance, ensuring all regulatory requirements are met and maintained across both locations.
• Some facilities support including acting as project manager for internal refurbishments and improvements.
• Quality assurance falls within your remit, as you will be responsible for ensuring internal QA processes and manage their ISO accreditations, ensuring ongoing compliance and continuous improvement including GDPR.
• Your role extends to implementing and championing all internal systems and processes, serving as the guardian of operational efficiency. You will monitor and control company branding consistency across all touchpoints, maintaining the professional image that reflects their excellence.

Applicants must have experience of the above particularly operational in a medium to large business ideally across multiple sites. Experience in Corporate or a similar setting is important. People management experience is also essential.

Katie Bard is acting as an agency and is an equal opportunities employer.

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Administrative

• Industries

  Business Consulting and Services

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