Office Move Project Manager

YeahMonday; Staines-upon-Thames; On-site; GBP 30,000 - 50,000; Full time

Job summary

A moving operations company is looking for a Move Manager to oversee the entire moving process, ensuring smooth execution and customer satisfaction. The ideal candidate will have strong organizational and communication skills, be proficient in data analysis, and have experience with Salesforce. This role is crucial for delivering exceptional moving experiences for clients in England.

Qualifications

• Strong organisational skills to manage multiple projects.
• Excellent verbal and written communication skills.
• Proficient in data analysis for operational efficiency.
• Experience with cost control measures during moves.
• Familiarity with Salesforce is advantageous.
• Ability to conduct root cause analysis for problem-solving.
• Knowledge of project management tools preferred.

Responsibilities

• Manage the entire moving process from client consultation to delivery.
• Develop and implement project plans for timely move completion.
• Communicate clearly with clients about timelines and issues.
• Conduct data analysis to improve moving operations.
• Maintain accurate records of moves and client feedback.
• Use Salesforce to track progress and manage relationships.
• Perform root cause analysis for operational issues.
• Collaborate with team members using Basecamp.

Skills

Strong organisational skills

Excellent communication skills

Proficient in data analysis

Experience with cost control measures

Familiarity with Salesforce or similar CRM systems

Ability to perform root cause analysis

Knowledge of project management tools like Basecamp

Tools

Salesforce

Basecamp

Job description

We are seeking a Move Manager to oversee and coordinate all aspects of moving operations. The ideal candidate will possess strong organisational skills and a keen ability to communicate effectively with clients and team members. This role requires a proactive approach to problem-solving, ensuring that all moves are executed smoothly and efficiently.

Responsibilities

• Manage the entire moving process from initial client consultation to final delivery, ensuring customer satisfaction at every stage.
• Develop and implement project plans using methodologies to ensure timely completion of moves.
• Communicate clearly with clients regarding timelines, expectations, and any potential issues that may arise during the moving process.
• Conduct data analysis to identify trends and areas for improvement in moving operations.
• Maintain accurate records of all moves, including costs, timelines, and client feedback for future reference.
• Utilise Salesforce and other systems to track project progress and manage client relationships effectively.
• Perform root cause analysis on any issues that occur during the moving process to prevent future occurrences.
• Collaborate with team members using Basecamp to ensure all tasks are completed on schedule.
  
  

Skills

• Strong organisational skills with the ability to manage multiple projects simultaneously.
• Excellent communication skills, both verbal and written, to effectively liaise with clients and team members.
• Proficient in data analysis skills to assess operational efficiency and make informed decisions.
• Experience with cost control measures to ensure budget adherence throughout the moving process.
• Familiarity with Salesforce or similar CRM systems is advantageous.
• Ability to perform root cause analysis for problem-solving within operational workflows.
• Knowledge of project management tools such as Basecamp is preferred.
  
  

Join our team as a Move Manager and play a crucial role in delivering exceptional moving experiences for our clients!

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