Office Manager/Receptionist

Allocate; Richmond; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company in healthcare improvement is seeking an Office Manager/Receptionist for their UK headquarters on a 1-year fixed-term contract. This role involves managing reception tasks, office supplies, and general administration while contributing to a positive workplace culture aimed at enhancing patient care.

Benefits

Competitive compensation package

Comprehensive benefits including health, dental, and vision coverage

Generous retirement savings plan

Paid time off and holidays

Qualifications

• Previous experience in customer service, office management & reception.
• Strong communication skills, written and verbal.
• Positive, professional and approachable client-facing manner.

Responsibilities

• Answering and transferring incoming calls.
• Managing office suppliers and maintenance requests.
• Processing invoices with purchase orders and travel management.

Skills

Customer Service

Communication Skills

Organisational Skills

Proactive Attitude

Team Player

Job description

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Every single day around the world, thousands of patients are harmed from care delivery errors, many of which are preventable. We want to change that. RLDatix is on a mission to improve healthcare by enabling a world where patients receive the best and safest care possible. Trusted by thousands of clientsaround the world, our connected healthcare operations platform combines software and trusted services to empower organisations with critical data insights across risk, safety, compliance, provider lifecycle and workforce management. Our user-centric approach provides a holistic, real-time view of healthcare operations, connecting disparate information across the enterprise – thus giving organisational leadership the contextualised data they need to make better-informed decisions.

RLDatix is truly global, with over 2, employees across the UK, Europe, the Middle East, Australia, Canada, and the United States. Our strategy is fueled by organic and inorganic growth that brings together the brightest minds and the latest technology – including AI - to deliver marketing-leading solutions for our clients. We are looking for people to join our team who are passionate about making a positive change in healthcare. Join us as we work towards our vision of safer, better healthcare for all.

What You Will Do:

We are looking for an Office Manager/Receptionist to support our UK HQ on a 1-year fixed-term contract. This role will report directly to the HR-EA and be responsible for a number of office, reception and administration tasks.

Key Responsibilities

RECEPTION:

• Answering and transferring incoming calls
• Meet and greet visitors
• Manage visitor parking
• Manage meeting room for customers
• Manage visitor/contractor signing in process
• Manage visitor/contractor door passes, including starters and leavers
• Manage and book courier requests

OFFICE:

• Manage office suppliers
• Manage maintenance requests - log, action/complete MR process
• Stock control and ordering of refreshments, company free vending etc
• Stock control and ordering of stationery
• Attend regular building management meetings and follow through on any actions required

GENERAL ADMINISTRATION

• Open and distribute post
• Prepare post for evening drop-off
• Processing invoices with purchase orders and forwarding to accounts for payment
• Responsible for travel management (booking flights, accommodation)
• Ensure photocopier areas are fully supplied and clear
• Manage office moves within the building

H&S

• Ensuring H&S (First Aid and Fire Evac) notices are up-to-date
• Ensure H&S staff certification are up-to-date
• Assist the Compliance Officer with company compliance actions as and when required

This will include any other ad hoc tasks as reasonably requested.

Competencies and Experience You Will Need:

·Previous experience in customer service, office management & reception

·Strong communication skills, written and verbal

·Proactive attitude

·Team player who can work independently and within a team

·Positive, professional and approachable client-facing manner

·Strong organisational skills

·Quick to learn

·Must take ownership and responsibility

·Ability to make decisions

·Honest and trustworthy

·Ability to work autonomously

RLDatix offers a competitive compensation package and comprehensive benefits package including health, dental, vision, life, disability coverage, a generous retirement savings plan, paid time off, and paid holidays. RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, colour, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws.