Office Manager - Part Time

Neilson Financial Services; Gloucester; On-site; GBP 12,000 - 22,000; Part time

Job summary

A professional services firm is seeking a part-time Office Manager to be the welcoming face for visitors and clients while managing administrative tasks. The ideal candidate will have outstanding communication and organizational skills, experience in a front-of-house role, and the ability to multitask in a busy environment. Responsibilities include overseeing the office atmosphere, coordinating logistics for events, and maintaining records. This role offers training, local discounts, and an excellent benefits package.

Benefits

Exceptional training

Employee Assistance Programme

Local discounts for various services

Free fruit and flu vaccinations

Cycle to work scheme

Enhanced maternity and paternity pay

Pension and 23 days holiday

Qualifications

• Previous experience in a varied front of house role dealing with reception duties.
• Ability to interact over the telephone and face-to-face professionally.
• Background of working in a fast-paced, flexible environment.

Responsibilities

• Acting as the first point of contact for visitors and clients.
• Managing and maintaining the office environment efficiently.
• Supporting onboarding processes for new starters.

Skills

Communication skills

Multi-tasking

Organizational skills

Attention to detail

Interpersonal skills

Tools

PC

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

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The Office Manager/Business Support Officer acts as the first point of contact for visitors, customers, clients and suppliers and is tasked with maintaining a professional, welcoming image of Neilson Financial Services as a company.

It is imperative that this person is well presented and has outstanding communication skills in order to liaise with internal and external stakeholders. This person works with integrity and is trusted to manage confidential tasks. This employee should have excellent multi-tasking and prioritisation ability to react positively to conflicting demands and requests. They are seen to be a positive, personable professional; adaptable and flexible to handle administrative tasks as well as more complex administration assistance to teams across all levels of the business.

Job Description

Office Manager (Part time 16 hours)

Position Summary

The Office Manager/Business Support Officer acts as the first point of contact for visitors, customers, clients and suppliers and is tasked with maintaining a professional, welcoming image of Neilson Financial Services as a company.

It is imperative that this person is well presented and has outstanding communication skills in order to liaise with internal and external stakeholders. This person works with integrity and is trusted to manage confidential tasks. This employee should have excellent multi-tasking and prioritisation ability to react positively to conflicting demands and requests. They are seen to be a positive, personable professional; adaptable and flexible to handle administrative tasks as well as more complex administration assistance to teams across all levels of the business.

Qualifications

Pre-requisite Knowledge & Skills

• Previous experience in a varied front of house role dealing with receptionist duties, facilities, and general administrative functions
• Proven ability to interact over the telephone and face-to-face in a clear and professional manner
• Background of working in a fast paced, flexible and challenging environment
• Ability to multitask effectively
• Accuracy and attention to detail
• Intermediate PC, Word, Outlook and Excel skills
• Excellent organisation skills

Duties and Responsibilities

• Managing and maintaining a clean and tidyarea at all times
• Acting as first point of contact for all external customers, clients and providers; directing enquiries efficiently to the correct department
• Represent a positive, optimistic and enthusiastic ambassador for the business
• Manage internal complaints regarding the office environment and resolve efficiently, or escalate as appropriate
• Maintain cleanliness of all meeting rooms, ensuring clean and tidy morning and evening daily
• Replenish supplies in Watering Hole and ensure stock ordered as required.
• Managing all incoming and outgoing post and post room function for the business

• Support adhoc projects for various departments as and when required
• Provide assistance to the on boarding process for any new starters joining the business as required. Including training material preparation and collation, security access passes, workstation assessments and desk preparation
• Event planning including quarterly awards, incentives, sales drives and Social calendar activity
• Look to improve any process or procedures where required to increase efficiency
• Booking meetings as and when required and arranging refreshments or catering for events using agreed suppliers
• Manage all administrative tasks effectively and efficiently within required timeframes
• Update and maintain master security log including parking allocations, security pass ID and leavers deactivation

Additional Information

What’s in it for you?

• Exceptional training – giving you all the tools to succeed throughout your NFS career!
• We work hard but we know how to have fun too; we have regular theme days and charity events for all to enjoy.
• Life Assurance from day 1 so you are protected too
• Employee Assistance Programme to help and support with life stuff!
• We have plenty of local discounts for coffee outlets, restaurants, cinemas, gyms and more
• Free fruit, Flu Vaccinations, Cycle to work scheme, Eye Test/Glasses Vouchers, looking after your well-being!
• Enhanced Maternity and Paternity pay
• Pension & 23 days holiday
• Hours - Monday to Friday. Part time 16hours