Office Manager / Exams Officer

Smile Education; Croydon; On-site; GBP 28,000 - 31,000; Full time

Job summary

A special school in South London is seeking an experienced Office Manager / Exams Officer to oversee administrative operations and examination processes. The ideal candidate will have expertise in school environments, excellent communication skills, and a proactive approach to problem-solving. You'll join a dedicated team committed to improving the lives of vulnerable young people. Competitive salary offered, with an immediate start.

Benefits

Professional development opportunities

Dedicated consultant support

Flexible working opportunities

Qualifications

• Proven ability to manage complex administrative tasks effectively.
• High levels of discretion and professionalism when handling sensitive information.
• Availability to start immediately.

Responsibilities

• Lead and manage all aspects of the school’s administrative office.
• Coordinate the examination process and ensure compliance with regulations.
• Support staff and senior leaders with scheduling, data analysis, and reporting.

Skills

Communication skills

Attention to detail

Proactive problem-solving

Interpersonal skills

Education

Experience working in a school office environment

Knowledge of examination procedures

Tools

BROMCOM

CPOMS

Job description

Overview

Office Manager / Exams Officer (Permanent, Full-Time) – Location: Croydon. Salary: £28,000 – £31,000 per annum (dependent on experience). Hours: 45 per week (including a paid one-hour daily break). Start Date: Immediate.

An exciting opportunity has arisen for a proactive and experienced Office Manager / Exams Officer to join a welcoming and inclusive special school in South London. The school provides a safe, nurturing environment for children and young people with a range of complex needs, including Autism Spectrum Disorder, ADHD, and Social, Emotional and Mental Health (SEMH) challenges. This pivotal role sits at the heart of the school’s operations, combining leadership of the administrative function with responsibility for the efficient coordination and compliance of all examinations processes.

Why Join the School

• Purpose-Driven Environment: Be part of a passionate team committed to improving the life chances of vulnerable young people through structure, care, and consistency.
• Collaborative Culture: Work alongside dedicated educators, therapists, and support staff in a setting that values teamwork and shared success.
• Professional Growth: Staff are encouraged to develop their skills through CPD, external training, and opportunities to take on additional responsibilities.
• Supportive Leadership: Senior leaders actively invest in staff well-being and personal development, creating a stable and progressive working environment.

The Role

The Office Manager / Exams Officer plays a key role in ensuring the smooth daily running of the school’s administrative operations, as well as overseeing all internal and external examination processes in accordance with regulatory requirements. This role requires excellent communication skills, strong attention to detail, and the ability to work confidently across various platforms and systems.

Key Responsibilities

• Lead and manage all aspects of the school’s administrative office.
• Coordinate the examination process, including entries, scheduling, invigilation, and secure handling of materials.
• Ensure compliance with JCQ and awarding body regulations.
• Maintain accurate and confidential records, including student data and safeguarding logs.
• Use and manage systems such as BROMCOM, CPOMS, and other school-specific platforms.
• Support staff and senior leaders with scheduling, data analysis, and reporting.
• Be the first point of contact for external agencies during exams and audits.
• Contribute to safeguarding and compliance across all administrative processes.

The Ideal Candidate Will Have

• Experience working in a school office environment (essential).
• Strong working knowledge of school systems such as BROMCOM, CPOMS, and related platforms.
• Proven ability to manage complex administrative tasks with precision and efficiency.
• A clear understanding of examinations procedures and regulatory compliance.
• Excellent interpersonal and communication skills.
• A flexible, proactive approach to problem-solving and multitasking.
• High levels of discretion and professionalism when handling sensitive information.
• A calm, positive attitude under pressure and during busy exam periods.
• Availability to start immediately.

Safeguarding and Equal Opportunities

The school is committed to safeguarding and promoting the welfare of children and young people. All post holders are expected to share this commitment. An enhanced DBS check and comprehensive pre-employment screening are mandatory.

How to Apply

If you are a dedicated and experienced school administrator ready to take on a rewarding role with immediate impact, please send your CV and expression of interest to:

[e-mail]
0204 531 6850

Benefits of Working with Create Education

• Specialist Support: Your dedicated consultant will work closely with you to ensure the role is right for your skills and career goals.
• Access to Exclusive Roles: Including vacancies not advertised elsewhere.
• Flexible Opportunities: Choose the right role to match your circumstances and aspirations.
• Streamlined Process: Fast, transparent recruitment with clear communication and no hidden fees.

We are committed to safeguarding children. Each applicant will be expected to undertake compliance checks including Prohibited list, Barred list, DBS and Qualifications.