Office Manager/Business Support Coordinator

Amey; Cardiff; On-site; GBP 29,000 - 38,000; Full time

Benefits offered by this job

Career progression

Salary and compensation

Generous pension

Leave entitlements (24 days + BH)

Family friendly policies

Affinity networks

Social impact days

Job summary

Amey in Cardiff seeks an Office Manager/Business Support Coordinator to provide comprehensive business support for the Wales consulting and engineering business. The role covers office administration, financial controls, travel coordination, and facilities management, ensuring professional operations and robust reporting.

You will work with Project Managers, Finance and Directors to maintain efficient processes and a well-managed office environment. This is a permanent role based in Cardiff.

Qualifications

• Essential formal accounting qualifications and numerical ability.
• Strong Excel capability for financial administration.
• GCSEs including Maths, English and Science are required.

Responsibilities

• Process client invoicing through SAP and related systems.
• Coordinate with Project Managers to issue timely invoices.
• Monitor invoice status and follow up to support cash flow.
• Assist with financial administration and project reporting.
• Produce weekly expenditure monitoring reports.
• Support month-end reporting activities with Project Managers.
• Assist with purchase order administration and tracking.

Skills

GCSEs including Maths/English/Science

Advanced Diploma in Accounting (Level

Education

Level 3 Advanced Diploma in Accounting (or equivalent)

Level 4 Diploma for Professional Accounting Technicians

Tools

SAP

Job description

Title: Office Manager/Business Support Coordinator

Requisition ID: 12778

Amey are a leading provider of full life-cycle engineering, operations and decarbonisation solutions, for transport infrastructure and complex facilities. Working for us, you’ll be delivering sustainable infrastructure solutions that enhance life and protect our shared future.

Our people are driven by a set of strong values, based on safety, insight and collaboration.

The Opportunity

We have a fantastic opportunity for a permanent Office Manager/Buisness Support Coordinator to join our Consulting team in Cardiff.

The role

The main purpose of the role is to provide comprehensive business support services to the Wales consulting and engineering business, ensuring the efficient operation of office administration, financial processes, facilities management, travel coordination, and business support activities. The role is responsible for supporting project teams and management in maintaining robust financial controls, delivering timely invoicing and reporting, and ensuring a professional and well-managed office environment.

Size and Scope

Support a multi-disciplinary consulting and engineering office, working closely with Project Managers, Project Controllers, Finance, Business Directors and operational teams to ensure efficient business operations and effective financial administration.

Qualifications

Essential:

• 5 GCSE’s including Maths, English and Science
• Level 3 Advanced Diploma in Accounting (or equivalent)
• Strong Excel capability

Desirable

• SAP experience
• Level 4 Diploma for Professional Accounting Technicians

Responsibilities

Financial Administration and Invoicing

• Process client invoicing through SAP and associated systems.
• Work with Project Managers to ensure invoice applications are issued in a timely manner.
• Monitor invoice status and follow up on outstanding actions to support positive cash flow.
• Assist Project Managers with financial administration and project reporting requirements.
• Produce and distribute weekly expenditure monitoring reports as required
• Coordinate with Project Managers to support month-end reporting activities.
• Assist with purchase order administration and expenditure tracking.

Office Management and Facilities

• Coordinate the day-to-day operation of the office.
• Limited reception activities, such as answering door and incoming general calls
• Maintain a clean, organised and professional working environment for the office
• Manage office supplies, stationery, consumables and equipment.
• Arrange office repairs, maintenance and facilities support as required.
• Coordinate meeting room bookings, visitor arrangements and office events.
• Organise catering and hospitality requirements for meetings and client visits.
• Liaise with landlords, facilities providers and internal support functions.

Fleet and Asset Management

• Manage company vehicle records and compliance requirements.
• Coordinate vehicle servicing, maintenance, repairs and cleaning.
• Oversee regular vehicle condition inspections and maintain associated records.
• Liaise with the Amey Fleet Team regarding vehicle replacements, maintenance schedules and compliance matters.
• Ensure company assets are appropriately maintained and recorded.

Travel and Business Support

• Support employees with travel and accommodation bookings.
• Provide guidance on travel policies and booking procedures.
• Administer and monitor procurement card (P-Card) processes and records.
• Maintain business support records, filing systems and electronic documentation.
• Coordinate local office communications and administration activities.
• Provide support for team meetings, management meetings and business events.

Governance, Health and Safety

• Support compliance with company policies, procedures and governance requirements.
• Maintain appropriate business and office records.
• Assist with local health, safety and wellbeing initiatives.
• Support office inspections, audits and action tracking.
• Handle confidential information with discretion and professionalism.

Continuous Improvement

• Identify opportunities to improve administrative and financial processes.
• Support the implementation of new systems and ways of working.
• Contribute to a culture of high-quality customer service and operational excellence.

What We Can Offer

Our benefits are designed to help you thrive at work and in your home life. You will have the flexibility to choose benefits and development opportunities that are best for you.

Some Of Our Benefits Include

• Exceptional personal development, training and progression plans, designed to allow you to shine in your career, all in line with your personal ambition
• Competitive salary and compensation
• Generous pension scheme, with extra contributions from Amey
• 24 days annual leave, plus bank holidays - holiday structure
• Family friendly policies for new parents or if you provide care for a dependant
• Membership of our Affinity Networks who connect, support and inspire diverse communities within Amey
• Two Social Impact Days each year, for volunteering and fundraising opportunities

About Amey

Who we are

Amey is a global, integrated infrastructure consultancy and operations partner. We design, deliver, protect, and maintain critical assets and systems.

What We Do

We advise, design, finance, deliver, and enhance civic, transport, and defence systems. By combining strategic intelligence, engineering, infrastructure finance, and operational expertise, we create secure, resilient, compliant, and high-value outcomes across the lifecycles of new and legacy assets.

To find out more visit our website amey.co.uk/careers

Diversity and Inclusion

We constantly evolve how we work to reflect the different needs and backgrounds of our employees. We seek out the skills, joy and energy that often-marginalised groups can bring to our teams and welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age.

We are committed to offering applicants with a disability an interview if they meet the minimum requirements for the role.

Please contact our recruitment team at [e-mail] to discuss any access needs, reasonable adjustments or additional support that you may require at any point during the recruitment process.

Inspiring Impact Together

We look forward to hearing from you.