Office Manager (5057)

MAZARS LLP; Bristol; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global professional services network is seeking an Office Manager in Bristol. You will deliver high-quality administrative services and manage a local Business Support team. The ideal candidate has previous experience in a similar role, strong organizational and communication skills, and an ability to work effectively under pressure while managing conflicting priorities.

Qualifications

• Previous experience in a similar role within a professional service organisation.
• Previous people supervision/management experience preferred.
• Flexibility to work effectively under pressure and manage conflicting priorities.

Responsibilities

• Develop innovative and efficient standard ways of working.
• Manage the local Business Support team to provide high-quality service.
• Motivate and engage the Business Support team and maintain ongoing feedback.

Skills

Organizational skills

Multi-tasking

Communication skills

Consultative skills

MS Office proficiency

Job description

Overview

Forvis Mazars cares about your career progression, offering individually designed career paths that help you pursue your interests, match changing needs, and explore your true potential. We work with diverse, prestigious clients across a range of sectors and geographies, giving you the opportunity to constantly update and grow your skills for lifelong professional development. Our Business Services team is a collective of creative, strategic, forward-thinking business enablers. Together the People & Culture, Marketing & Communications, IT, Operations, Finance and Quality & Risk Management teams make it their mission to ensure Mazars has the right tools, technology, strategies and services in place to deliver exceptional client service and future-proof our growing business.

Job purpose: As the Office Manager you will be responsible for the delivery of an innovative, professional, high quality and efficient administration service to the local office. The Office Manager will work collaboratively on a national basis with the National Business Support Manager and other Team Leaders to continually seek ways to make full use of technology to improve processes and efficiency and to promote agile ways of working and reduce reliance on paper.

Responsibilities

• Work with the National Business Support Manager to develop innovative and efficient standard ways of working.
• Continually assess the effectiveness of processes and procedures, reporting back to the National Business Support Manager.
• Manage the local Business Support team to provide a high-quality service to the local offices.
• Provide administrative support as required.
• Review, prioritise and redistribute work where appropriate.
• Ensure high quality workflow and productivity of direct reports, and provide management information as required.
• Motivate and engage the Business Support team and maintain ongoing dialogue and feedback.
• Identify training and development areas and work with the National Business Support Manager to address these.
• Proactively develop effective working relationships with Partners and Managers to understand their needs and offer advice and solutions to improve ways of working.
• Develop and keep updated the local office page on the firm\'s intranet.
• Assist with the implementation of national strategies at a local level.
• Keep the local Business Continuity Plan updated.
• Local oversight and coordination of property and facilities management, liaising with the Head of Workplace Solutions and Property & Facilities Manager. Include: oversight of local application of health and safety policy, first aid and accident reporting book, Fire Wardens, and Work Station Assessments.
• Assist with local IT setup for new joiners as required within the offices.

What we are looking for

• Previous experience in a similar role within a professional service organisation.
• Previous people supervision/management experience preferred.
• Excellent organisational and multi-tasking skills.
• Excellent consultative skills and ability to influence change and challenge existing procedures.
• Excellent communication, presentation and interpersonal skills.
• Passion for providing excellent client service.
• Flexibility with the ability to work effectively under pressure and manage conflicting priorities.
• Advanced MS Office skills (specifically Word, Excel and PowerPoint).

About Forvis Mazars

Forvis Mazars is a leading global professional services network. The network operates under a single brand worldwide, with just two members: Forvis Mazars LLP in the United States and Forvis Mazars Group SC, an internationally integrated partnership operating in over 100 countries and territories. Both member firms share a commitment to providing an unmatched client experience, delivering audit & assurance, tax and advisory services around the world. Together, our strategic vision strives to move our clients, people, industry and communities forward.Through our reach and areas of expertise, we help organisations respond to emerging sustainability issues in the global marketplace including human rights, climate change, environmental impacts and culture.