Office Manager (12-month Maternity Cover)

CMSPI; Manchester; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an Office Manager for a 12-month maternity cover in Manchester. This role involves supporting teams across multiple locations, managing complex travel arrangements, and ensuring smooth office operations. The ideal candidate will have a professional attitude, excellent organizational skills, and a strong background in office management. You will be responsible for maintaining office supplies, managing budgets, and promoting a positive work environment. If you thrive in a dynamic setting and enjoy multitasking, this opportunity is perfect for you!

Qualifications

• Minimum 2 years of experience as an Office Manager or in a client-facing role.
• Proven experience in complex travel management and organizational skills.

Responsibilities

• Manage travel bookings for Europe & APAC staff, ensuring compliance with budgets.
• Oversee office maintenance, supplies, and health & safety compliance.
• Support onboarding of new starters and coordinate office events.

Skills

Organizational Skills

Time Management

Attention to Detail

Communication Skills

Client Facing Experience

Travel Management

Education

Experience as Office Manager

Experience in Client Facing Role

Tools

Microsoft Office

Corporate Traveller

Job description

Position: Office Manager (12-month Maternity Cover)

Reporting to: CFO (based in Manchester)

Location: Role based in Manchester, UK expectation to work from the office 3 days a week, 2 of these days must be a Monday and Thursday.

Dimension of the Role:

The successful candidate will be covering a 12-month maternity leave for our Office Manager, taking ownership of supporting several teams across our Manchester (in-person), Dusseldorf and Sydney offices, booking all international travel for the European and APAC teams and sometimes covering for the North America team. Complex diary management and handling the day to day running of a busy office split across two floors in Manchester city centre.

Normal hours will be 9am-5pm Monday to Friday, however, when necessary, you will be expected to work outside these hours, especially for travel support.

Role Overview

The successful candidate will play a key role in supporting our growing Manchester office. You will be involved in, and take ownership of, the following activities:

• Supporting various teams across our Manchester, Dusseldorf and Sydney offices
• Booking travel for all Europe & APAC staff – considering complexity of both national and international travel (e.g. consideration of time zones and visa requirements)
• Working with the Office Manager in North America and supporting their team when required
• Being the main owner and administration manager of the travel booking platform, Corporate Traveller
• Budget management, monitoring the travel budget, tracking office expenses by staying within allocated budgets and regularly liaising with our Finance team
• Maintenance of our Manchester office (e.g. meeting rooms, external cleaners, facilities etc.) and collaborating with our IT manager to ensure the office and meeting rooms are technically sufficient
• Ensuring the office is compliant and up to date with health & safety policies and procedures
• Responsible for maintenance and replenishment of office supplies including kitchen facilities, breakfast items, refreshments and stationery
• Organising quarterly office socials, meeting luncheons, team-building activities and promoting a positive working environment
• Supporting with the onboarding of new starters by organising documentation, preparing workspace, new equipment and welcome materials
• Main point of contact for answering company telephone and directing calls.
• Sorting, distribution and posting of company post and deliveries
• Supporting the administration of company systems e.g. individual expenses and company invoices
• Managing and submitting expenses for 1 director

You are a great match if you have the following...

• Professional attitude – previous experience working in a client facing role e.g. on reception, front of house or Office Manager
• Excellent time management and organisational skills, accustomed to managing multiple priorities and deadlines, supporting multiple stakeholders
• An acute attention to detail and accuracy
• Previous proven complex travel management experience
• Previous proven experience as an Office Manager (minimum 2 year +)
• Very good working knowledge of Office, Word and Excel
• Excellent communication skills, both over the phone and in person