Office Manager

Strava Group; Worsbrough; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the hospitality sector is seeking an Office Manager to provide essential administrative and operational support for multiple franchise locations. The role involves various administrative tasks to optimize efficiency, ensuring compliance with operational standards while delivering excellent customer service. Ideal candidates will have strong organizational skills and a background in business administration, with experience in the quick service restaurant industry adding value.

Qualifications

• Strong organizational skills required.
• Experience in the quick service restaurant industry is a plus.

Responsibilities

• Assist with daily operational needs of multiple stores.
• Coordinate with store managers to address operational challenges.
• Manage and enhance learner feedback activities.

Skills

Organizational skills

Customer service

Communication

Education

Business administration background

Job description

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Base pay range

Summary Of Job Description

You will be involved in providing administration for the programme of works to support. This will involve raising orders for works, surveys, and inspections, maintaining records for current and completed works and a variety of other administrative tasks. The Officer Manager will provide essential operational, administrative, and financial support to all Domino's Pizza stores under South Yorkshire Pizza Ltd. Working closely with store managers and franchise leadership, the role involves streamlining daily operations, ensuring compliance with corporate standards, managing records and financial documentation, and assisting in projects aimed at improving business performance. The ideal candidate will have strong organisational skills, a background in business administration, and experience in the quick service restaurant industry. This position is vital for optimising efficiency across multiple franchise locations and delivering excellent customer service.

• Assist with the daily operational needs of multiple stores, ensuring compliance with brands' operational standards.
• Coordinate with store managers to address operational challenges and streamline processes.
• Monitor and report on store performance metrics (e.g., sales, labour costs, inventory management).
• Assist in handling HR functions such as recruitment, staff onboarding, and training coordination.
• Partner with the Business Support Manager to shape and execute their company's marketing strategy.
• Take the lead on sales and promotional activities, driving business growth.
• Liaise with employers to manage commercial and apprenticeship programs.
• Oversee the completion of apprenticeship sign-up processes.
• Coordinate their outreach programs and ensure active learner engagement.
• Manage and enhance all learner feedback activities.
• Producing high quality documents, reports, briefing papers and presentations which are fit for purpose and meet business requirements.
• Managing queries and requests for information, drafting or coordinating effective responses as appropriate.
• Providing high level office support to managers and business areas within directorates, such as assisting with the development of annual business plans, and documentation to support the quarterly review process.
• Liaising with the Administration Team to source, monitor and performance manage external subject experts and providers in order to ensure the required quality standards and timescales are met.
• Handle, organise, and store business documentation, maintaining high levels of accuracy and confidentiality.
• Coordinate and manage meetings, including scheduling, preparing agendas, and minute-taking.
• Serve as a central point of communication, relaying information between departments and ensuring clarity and consistency.
• Prepare and present regular reports to franchise leadership on business performance, KPIs, and operational updates.
• Engage in a variety of general business tasks to support their company's goals.
• Collating, analysing and presenting information in a variety of formats as required.
  
  

If you believe you have what it takes to handle the day to day office support for fast-food brands, we would love to have you on board.

Our office is located in Barnsley, South Yorkshire. S70 2RL

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Administrative

• Industries

  Hospitality

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