Office Manager

Micheldever Group; Stoke-on-Trent; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Regular bonus

IMI courses funded

Staff discounts

Life Insurance

Pension

Eye Care Vouchers

Cycle to Work

Job summary

Protyre Autocare is the UK's fastest growing national automotive company, offering superb training and development opportunities. We are currently seeking a commercial minded technical Office Manager to join our growing team.

The Office Manager will be responsible for delivering the company business objectives through effective management and co-ordination of the Centre.

Join Protyre Autocare, the retail arm of The Micheldever Group, and help drive growth and service excellence across our network.

Qualifications

• Full UK driving licence, held for at least 6 months (age restrictions may apply)
• Previous experience in a similar Office Manager role
• Technical or mechanical knowledge advantageous

Responsibilities

• Managing and motivating the team, driving the teams’ sales and providing training to the team when necessary
• Maximise the customer conversion rate by ensuring all team members utilise the company telephone technique and call-back procedures
• Leading the operation and daily running of the depot
• Maintain the security of the branch, its stock, assets, customer information, and takings
• Maintain accurate stock control systems and processes and make available for audit in accordance with company guidelines
• Ensure that equipment and machinery is maintained and serviced routinely to allow safe operation
• Ensure stock deliveries are stored and booked into stock on the day of delivery

Skills

Sales experience

Leadership

Health & safety knowledge

Car knowledge

Account management

Driving licence

Job description

Protyre Autocare is a fast-growing national automotive company offering superb training and development opportunities. We are currently seeking a commercial minded technicalOfficeManagerto join our growing team.

TheOfficeManagerwill be responsible for delivering the company business objectives through effective management and co-ordination of the Centre.

Must have: Full Clean UK Driving Licence, held for at least 6 months (age restrictions may apply – points or offences may affect your application)

Previous experience in a similar role.

Benefits:

• A chance to earn a regular bonus
• Career development: we offer a variety of fully funded IMI courses
• Staff discounts on servicing, tyres, and MOTs
• Retail vouchers
• Finder’s fee
• Life Insurance
• Pension
• Eye Care Vouchers
• Buy/Sell Holiday
• Flu Jab
• Employee AssistantProgram.LongService Recognition
• Enhance Maternity and Paternity
• Cycle to Work
• Charity Match
• Employee of the month; a chance to win a £50 voucher
• Centre of the month; a chance to win a race at your local go-karting track

About the role:

• Managing and motivating the team, driving the teams’ sales and providing training to the team when necessary
• Maximise the customer conversion rate by ensuring all team members utilise the company telephone technique and call-back procedures
• Leading the operation and daily running of the depot
• Maintain the security of the branch, its stock, assets, customer information, and takings.
• Maintain accurate stock control systems and processes and make available for audit in accordance with company guidelines.
• Ensure that equipment and machinery is maintained and serviced routinely to allow safe operation.
• Ensure stock deliveries are stored and booked into stock on the day of delivery.

About you:

• The ideal candidate will have proven success as a Office Manager within the Automotive industry.
• Demonstrable success within a sales environment
• Technical or Mechanical experience / Automotive knowledge
• Experience of managing multiple priorities
• Working knowledge of relevant Health & Safety requirements
• A good understanding of car technology
• Experience of account management
• A full UK Driving Licence

Why join Protyre Autocare?

Protyre Autocare is the UK’s fastest growing supplier and fitter of tyres and automotive services, fitting over 1 million tyres every year through our fast-fit centres. We offer a wide variety of careers from Administrative to Mechanical, Digital to Financial and many other exciting roles within the motor industry. Protyre Autocare is the retail branch of The Micheldever Group. Micheldever Tyre Services (MTS)