Office Manager

Arthur J. Gallagher & Co. (AJG); London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading insurance and risk management firm in London is seeking an experienced Office Manager to support daily operations in their ISA department. The ideal candidate will have proven office management experience, exceptional organisational skills, and proficiency in Microsoft Office and SharePoint. You will coordinate the UK Survey Team and handle various administrative tasks. If you are a proactive and detail-oriented individual ready to make an impact, we encourage you to apply.

Qualifications

• Proven experience in an office management or similar administrative role.
• Strong organisational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and experience with SharePoint.

Responsibilities

• Coordinate general office management and assist with business development.
• Collaborate with senior leaders to develop quality systems.
• Act as the first point of contact for incoming new instructions.
• Work closely with the team to assign surveyors.
• Set up files within SharePoint and manage the mailbox.

Skills

Organisational skills

Multitasking abilities

Communication skills

Interpersonal skills

Problem-solving skills

Attention to detail

Experience with Microsoft Office Suite

Experience with SharePoint

Job description

Introduction

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

Become a part of our vibrant ISA department at WK Websters as an Office Manager, located in Sidcup.

You will be instrumental in leading the coordination and distribution of the UK Survey Team, leading efforts to ensure seamless operations and maintain quality systems for both domestic and international activities.

How you'll make an impact

As an Office Manager, you will play a fundamental role in ensuring the smooth operation of our office. Your responsibilities will be diverse, aiming to support our mission of delivering outstanding service. Specifically, you will:

• Coordinate general office management and assist with business development and marketing projects.
• Collaborate closely with senior leaders to develop and implement quality systems and processes.
• Act as the first point of contact for all incoming new instructions, registering them in CRS, and maintaining relevant spreadsheets.
• Work closely with the team to assign surveyors and coordinate essential arrangements for their attendance.
• Set up files within SharePoint and appoint subcontractors when applicable.
• Manage the mailbox and webstore.
• Handle desk-based cases on an ad-hoc basis and perform any other duties as the role evolves.

About You

• To be successful in this role, you should possess the following qualifications and skills:

  • Proven experience in an office management or similar administrative role.
  • Strong organisational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite and experience with SharePoint.
  • Ability to work independently and as part of a team.
  • Strong attention to detail and problem-solving skills.
  • While knowledge of marine insurance is advantageous, it is not essential.