Office Manager

TN United Kingdom; Liverpool; On-site; GBP 27,000 - 28,000; Full time

Job description

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Right at Home UK is one of the world’s most trusted care companies. Through its global network of over 600 locally owned and operated offices it helps thousands of people every day to continue living happily and independently in their own homes.

The personal choices of our Clients are at the forefront of the care we provide, and our care is “outcome focussed” meaning that we support Clients to achieve what they want – whether that be the ability to walk unaided to the bottom of the garden or go dancing and swimming.

Office Manager

Location: Right at Home UK National Office, Waterloo, Liverpool

Hours per week: Full time - Monday-Friday 37.5 hours p/w, Permanent

Interviews - We will be looking to conduct in-person interviews week commencing 12th May

About Right at Home UK:

Right at Home UK is an award-winning brand which provides premium-quality care to vulnerable adults within their own homes, recognised as an industry leader in the UK. A company committed to making a real difference to the lives of those we serve, our commitment to delivering positive outcomes for Clients and our employees has resulted in Right at Home becoming a brand synonymous with quality and trust.

We are looking for an Office Manager to join our successful team at Right at Home UK National Office. As Office Manager, you will play a critical role in ensuring the smooth and efficient operation of our busy office. You will be responsible for a wide range of administrative tasks and will work closely with various departments, including the Directors, to support their daily activities. Assistance and leadership with ad-hoc projects is also required. Your attention to detail and organisational skills will be vital in maintaining a productive and welcoming work environment.

Why join Right at Home UK:

• A competitive salary between £27,000-£28,000
• An industry leading and multi award-winning franchise
• A market leader homecare provider for quality, recognised as one of the best employers in the sector.
• An organisation where excellence is standard and consistently outperforms the competition.
• Up to 24 days annual leave + bank holidays
• Initially 5 days in the office, moving to 4 days in one day work from home after probation period
• Salary sacrifice company pension.
• Salary sacrifice EV scheme.
• Contribution to private healthcare.
• An inspiring and fun place to work, within a supportive team environment.

Key Responsibilities:

• Managing administrative projects across a large network of independent franchise offices, such as network-wide surveys, communication webinars, managing network directories and membership renewals
• Administrative duties, such as booking meetings, preparing meeting rooms, taking minutes, arranging lunch and making refreshments
• PA support to the Chairman, CEO and Directors
• Providing administrative support to departmental projects and in preparation for conferences and training programmes
• Document management using the company intranet
• Reception duties, including welcoming visitors, answering the telephone and being the first point of contact for enquiries, dealing with general enquiries
• Maintaining a professional and organised office environment, including ordering stationery, equipment and kitchen supplies, and overseeing office maintenance.
• Daily management of both postal and email enquiries
• Proofreading, editing and formatting documentation for internal and external use in line with brand guidelines
• Collating and distributing weekly office diaries and team calendars and allocating car parking spaces accordingly
• Support with providing basic HR duties, such as requesting references; processing DBS checks; and other employment documentation; and ensuring employment data is up to date
• Collating and typing up minutes and key correspondence on behalf of the management team and Directors

The successful candidate will have relevant experience and be looking to challenge themselves within a supportive but fast-paced environment. They will be friendly, polite and professional, and have:

• Outstanding organisational skills and the ability to multitask while working under pressure.
• Excellent problem-solving skills and initiative while working as part of a solid team.
• The ability to prioritise workload to meet key deadlines while always working to high standards.
• An extremely proficient working knowledge of all Microsoft Office applications, including Word, Excel and PowerPoint.
• An excellent telephone manner, people skills, and ability to deal with enquiries efficiently.
• The confidence to engage with internal and external stakeholders with professionalism and courtesy.
• Excellent proofreading / editing skills.
• Exceptional attention to detail.

This job description is indicative only and does not represent an exhaustive list of responsibilities. The company reserves the right to alter or change the responsibilities at any time, in line with the company’s strategy and business needs.

We understand the power of diversity in delivering that high calibre advice to our Clients. We want to attract diverse talent and we particularly encourage applications from underrepresented demographics.

If this sounds like the right opportunity for you, please apply online or contact Wendy on 0151 459 7024.

Right at Home is an equal opportunities employer and we are determined to ensure that no job applicant receives less favourable treatment on the grounds of personal or protected characteristics.