Office Manager

Buscojobs; Greater London; On-site; GBP 25,000 - 45,000; Full time

Job description

As the Office Manager, you’ll play a key role in fostering a high-performance culture at our Support Centre. Working with and assisting our Business Operations Facilities Manager, you’ll lead the reception team, oversee best-practice office processes, and ensure an exceptional 5-star customer service experience. Your focus will be on creating a welcoming, positive, and enjoyable environment for both team members and guests, making every interaction seamless and memorable.

The Role You Could Play

1. Research, procure, and manage vendors for Support Centre (SC) supplies, overseeing weekly deliveries and adjusting orders as needed.
2. Maintain strong vendor relationships and manage cleaning and waste removal contracts.
3. Ensure adequate supply of high-quality products are always readily available.
4. Conduct daily office walk-throughs, reporting maintenance issues to the Business Operations Facilities Manager and cleaning concerns to the cleaning supervisor, ensuring all areas remain neat, clean, and well-presented.
5. Oversee regular upkeep, including weekly Friday fridge cleanouts and a biannual office-wide cleanup, maintaining a high standard across all Support Centre spaces.
6. Drive team member initiatives, including coffee carts and annual Easter morning tea.
7. Manage Support Centre lockers, assist team members, and optimise storage areas with the Business Operations Facilities Manager.
8. Support SC maintenance, building issues, and coordinate with suppliers as needed.
9. Report Support Centre injuries to People & Education, ensure incident reports are completed, and assist with coordinating the annual testing and tagging program.
10. Serve as a member of the Emergency Warden team, coordinating training, drills, and updating warden and first aid contact lists.

Manage SC facilities in line with Office Management budget

1. Manage day-to-day reception operations and act as the central point of contact for office-related team member queries.
2. Ensure all SC communications are timely, relevant, well organised and on brand.

What You Will Bring

1. Personable and professional.
2. Strong organisation and time management skills.
3. Strong interpersonal and relationship building skills.
4. Strong attention to detail.
5. Excellent problem-solving skills.
6. Punctual, flexible and reliable.

Your Life At MECCA

Whilst we are singularly focused on our #CustomerFirst mantra, we know that wouldn’t be possible without an incredible team that is guided by our MECCA values and motivated each and every day to be solutions focused, innovative, collaborative and adaptable, and have a bit of fun along the way!

Some of our other team member benefits include:

1. Professional development programs and first-class digitised learning offering.
2. Health and well-being initiatives.
3. Reward and recognition programs.
4. Access to bonus and incentive programs.
5. Access to quarterly product allowance.
6. Up to 40% discount.

Benefits are subject to company policy, as updated from time to time.

There are also so many other ways in which you’ll be made to feel part of the MECCA story as we love to celebrate, surprise and delight our team along the way. To learn more about life at MECCA Brands, follow us on LinkedIn at MECCA Brands or @lifeatmecca and for all current opportunities, visit www.mecca.com.au/careers.