Office Manager

The Carpet Stop; Derby; On-site; GBP 25,000 - 28,000; Full time

Job summary

A leading company in flooring solutions is seeking an Office Manager in Derby to ensure smooth daily operations and manage key administrative functions. The ideal candidate will have strong organizational skills, leadership experience, and a commitment to excellent customer service. This full-time role offers a competitive salary and a supportive team environment.

Benefits

Company pension

Free parking

Qualifications

• Proven experience as an Office Manager or in a similar administrative role.
• Strong team leadership skills and supervisory capabilities.
• High organizational skills with exceptional attention to detail.

Responsibilities

• Oversee daily office operations to ensure smooth and efficient workflows.
• Manage payroll and maintain employee attendance records.
• Supervise administrative staff and provide support as needed.

Skills

Team leadership

Communication

Organizational skills

Customer service

Education

5 years Administration

2 years Management

Tools

Microsoft Office Suite

Job description

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Since 2007,The Carpet Stophas been a trusted name in carpet and flooring solutions. As a family-run business, we are committed to delivering exceptional customer service and quality products at affordable prices. Our extensive warehouse allows us to offer a wide selection of flooring options while keeping prices competitive.

Position Summary:

We are looking for a dedicated and proactiveOffice Managerto join our team inDerby. This vital role ensures the smooth day-to-day operation of our office, supports key administrative and HR functions, and upholds our customer service standards. If you thrive in a fast-paced environment and want to be part of a supportive and dynamic team, we want to hear from you!

Key Responsibilities:

• Oversee daily office operations to ensure smooth and efficient workflows
• Manage payroll and maintain employee attendance records
• Supervise administrative staff and provide support as needed
• Monitor and order stationery, uniforms, and other office supplies
• Maintain organised filing systems and handle supplier financial records
• Manage customer enquiries and uphold excellent phone etiquette
• Lead HR functions including recruitment, onboarding, and employee records
• Create and send invoices using Express Invoice software
• Negotiate utility provider contracts to get the best deals for multiple sites
• Oversee and coordinate staff rotas
• Maintain and manage the company CRM system
• Handle online orders through our eCommerce platform
• Manage the Live Chat function on the website
• Prepare monthly reports and assist with ad-hoc tasks from company directors
• Ensure compliance with company procedures and retail standards
• Continuously seek ways to improve efficiency and processes

Requirements:

• Proven experience as an Office Manager or in a similar administrative role
• Strong team leadership and supervisory skills
• Excellent verbal and written communication abilities
• Highly organised with exceptional attention to detail
• Ability to manage multiple tasks and deadlines in a fast-paced setting
• Proficient in Microsoft Office Suite, especially Excel and Outlook
• Background in customer service and a “can-do” attitude

This role is for a 37.5 hour week and will include working 1 in 3 Saturdays.

Job Types: Full-time, Permanent

Pay: £25,350.00-£27,300.00 per year

• Company pension
• Free parking
• On-site parking

Schedule:

• Monday to Friday
• Weekend availability

Experience:

• Administration: 5 years (required)
• Management: 2 years (required)

Licence/Certification:

• Driving Licence (preferred)

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Retail Furniture and Home Furnishings

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