Office Manager

Busy Bees; Burntwood; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading childcare provider is seeking an experienced Office Manager for their Burntwood headquarters. This role involves overseeing office operations, welcoming guests, and ensuring an organized work environment. Ideal candidates will have excellent communication and organizational skills, as well as a customer service mindset. Join a thriving organization that values your contributions and promotes your career advancement.

Benefits

Sector leading Family Leave

Dedicated 24/7 employee benefits platform

Childcare discounts

33 days holiday including bank holidays

Employee Assistance Program

Further Training and development

Qualifications

• Professional, confident, and approachable manner.
• Experience in a similar front-of-house or office management role.
• Ability to work independently and make decisions.

Responsibilities

• Welcome and assist staff, visitors, and contractors.
• Oversee office enquiries and front-of-house operations.
• Organise refreshments and manage meeting bookings.
• Support internal charity initiatives and events.

Skills

Excellent written and verbal communication skills

Strong organisational skills

Customer service mindset

Ability to juggle multiple tasks

Confident and approachable manner

Tools

MS Office

General administrative tools

Job description

Role Overview

Office Manager – Busy Bees Burntwood Head Office

Location: Burntwood, Staffordshire
Contract: Permanent, Full Time 35 hours per week
Salary: DOE
Reports to: Facilities Manager

About the Role

Are you a highly organised and people-focused professional looking for your next step as an Office Manager?

At Busy Bees, our National Support Centre in Burntwood is the heart of our UK operations. As Office Manager, you’ll be the go-to person for ensuring our office runs smoothly, our visitors feel welcome, and our senior leadership team is supported every step of the way. This is a role where no two days are the same, from managing facilities and events to being the first friendly face our guests meet.

About Busy Bees

Established in 1983, Busy Bees has grown to become the UK’s largest childcare provider and the fourth largest worldwide, with over 1000 centres and ambitious growth plans. This is an exciting time to join a thriving organisation where your skills will help shape a positive experience for both our people and visitors.

About the Benefits

• Sector leading Family Leave.
• Big Benefits. Dedicated 24/7 employee benefits platform
• Childcare discounts.
• 33 days holiday including bank holidays and your birthday off.
• Health and Wellbeing - Employee Assistance Program and our Peppy and Mental Health Apps
• Further Training and development.

Role Responsibilities

Key Responsibilities

• Welcome and assist all staff, visitors, and contractors with professionalism and warmth
• Oversee the office enquiries line and manage day-to-day front-of-house operations
• Manage the meeting room booking system to ensure smooth usage of space
• Organise refreshments, lunches, and supplies for meetings and training sessions
• Handle incoming and outgoing mail, including special deliveries
• Keep the office environment organised, clutter-free, and visually professional
• Coordinate events such as buffets, office celebrations, and our annual Christmas party
• Support internal charity initiatives and gifting programmes
• Arrange travel and accommodation for the Senior Management and Executive teams
• Maintain office archiving and storage systems, both online and physical
• Provide occasional administrative/PA support to the European CEO to assist with diary management, presentation formatting etc.

Required Qualifications

What We’re Looking For

• A professional, confident, and approachable manner
• Excellent written and verbal communication skills
• Strong organisational skills with the ability to juggle multiple tasks
• A bright, cheerful personality with a positive and proactive attitude
• Ability to work independently, using good judgment to make decisions and solve problems
• A customer service mindset, with experience in a similar front-of-house or office management role
• Competent in MS Office and general administrative tools
• Flexibility to adapt and remain calm under pressure

Join Us Today

This is a fantastic opportunity for an experienced Office Manager in Staffordshire to join a supportive, forward-thinking organisation where you’ll be valued for your people skills, organisational ability, and ability to take initiative.

Apply now and take the next step in your career with Busy Bees.