Office Manager

IDEX; Bristol; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A growing company is seeking an Office Manager to provide essential administrative support during an expansion phase. The role initially operates remotely with some travel for training, transitioning to full-time on-site work. Key responsibilities include managing office operations, invoicing clients, and ensuring compliance with business regulations. Ideal candidates will excel in communication and bookkeeping, with a proactive customer service mindset.

Benefits

Private medical

Health cash plan

25 days annual leave plus bank holidays

Flexi-time policy

Qualifications

• Proven verbal and written communication skills.
• Excellent bookkeeping and filing skills.
• Knowledge of import and export procedures within the EU.

Responsibilities

• Provide office support to both employees and customers.
• Maintain and update company data, interact with clients.
• Ensure compliance with customs regulations, handle invoicing.

Skills

Communication Skills

Bookkeeping

Data Entry

Customer Service

Research Skills

Job description

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you.

This position has become available due to expansion and relocation of the UK business. Initially, this will be a remote position with some travel required for training. Following the opening of the new business unit, this role will require full-time on-site work in the West Yorkshire area.

The duties of the Office Manager will include providing office support to both employees and customers, keeping company data updated, and interacting with clients to build good relationships.

Other duties and responsibilities of the Office Manager may include:

1. Answering phone calls, taking messages, and connecting calls to proper departments
2. Following up on clients’ business communications, ordering, billing, and tracking the organisation’s expenditure
3. Ensuring compliance with customs regulations, tracking shipments, handling documentation, and coordinating with internal departments and external stakeholders to facilitate smooth import and export operations
4. Invoicing clients, collecting company data, and negotiating agreements with internal and external stakeholders
5. Educating clients about company products and services and how to make a purchase
6. Communicating with clients through emails and building positive relationships with them
7. Making employee travel arrangements and assisting with minor technical issues
8. Preparing documents through editing, printing, and binding
9. Preparing plans to help streamline and improve business operations
10. Communicating with relevant suppliers to process invoicing or payment queries
11. Attaching the correct documentation to invoices and reconciling purchase orders to invoices received
12. Posting invoices and credit notes, ensuring they’re coded correctly in the system
13. Preparing monthly supplier statement reconciliations
14. Dealing with external and internal queries by phone and email
15. Ensuring that all accounts payable activities comply with relevant financial policies and procedures
16. Investigating and resolving outstanding creditor items

Skills, knowledge, and experience

• Proven verbal and written communication skills and the ability to prepare reports and budgets
• Excellent filing and sorting skills and the ability to manage business correspondence
• Excellent bookkeeping skills and proficiency with relevant computer software
• Rapid data entry, attention to detail, and good editing skills
• Ability to operate office gadgets such as printers and copiers
• Excellent people and customer service skills
• Good research skills, data analysis, and the ability to translate complex data into a simple format
• Knowledge of import and export procedures within the European Union

Salary and benefits

Benefits: Private medical, Health cash plan, 25 days annual leave plus bank holidays, Flexi-time policy

Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

About Us

IDEX (NYSE: IEX) is a company that has undoubtedly touched your life in some way. Our businesses make thousands of products that are mission-critical components in everyday activities. For example, the car you’re driving might have a BAND-IT clamp holding your side airbag safely in place. In a car accident, a Hurst Jaws of Life rescue tool may have saved your life. If you or a family member is battling cancer, your doctor may have tested your DNA to find the best targeted medicine. It’s likely your DNA test was run on equipment containing components made by our IDEX Health & Science team.