Office Manager

ASPECT HOUSING LTD; Birmingham; On-site; GBP 21,000 - 22,000; Full time

Benefits offered by this job

Company pension

Referral programme

Permanent, full-time position

Monday–Friday working hours

Opportunity to take ownership of a bus

Opportunity to take ownership of a bus

Job summary

Aspect Housing & Support Ltd is seeking a confident Office Manager to oversee the Maintenance Department in Birmingham. You will coordinate day-to-day operations, manage a team of 20–25 maintenance workers and drive performance, audits and budgets.

The role is office-based, Monday–Friday, 9:00am–5:00pm, with salary £15.00–£16.00 per hour depending on experience. In-person work location in Birmingham and permanent, full-time contract.

Qualifications

• Experience managing or supervising an operational team.
• Strong leadership and people-management skills.
• Experience supervising a workforce of 20–25 employees.
• Excellent organisational and workload-management skills.
• Experience monitoring budgets, costs, stock or resources.
• Strong working knowledge of Microsoft Excel and Outlook.
• Ability to analyse operational information and produce clear management reports.

Responsibilities

• Lead, supervise and support a team of approximately 20–25 Maintenance Workers.
• Allocate daily workloads and monitor repairs, inspections and planned works.
• Monitor employee performance, productivity, attendance and completion of work.
• Coordinate maintenance activities across the organisation's property portfolio.
• Track outstanding repairs, delays, repeat works and recurring maintenance issues.
• Carry out regular audits of completed and outstanding maintenance works.
• Coordinate preventative maintenance schedules and property inspections.
• Support compliance with health & safety, fire safety and relevant property requirements.
• Monitor maintenance stock, materials, tools and equipment.
• Monitor departmental budgets, expenditure and operational costs.
• Review contractor invoices, quotations and supplier costs.
• Liaise with contractors, suppliers, management and internal departments.
• Maintain accurate maintenance, operational and compliance records.
• Produce management reports covering repairs, staff productivity, stock usage, expenditure and departmental performance.
• Identify areas for improvement through audits and inspections and present recommendations to senior management.

Skills

People management

Leadership

Organisational skills

Auditing & reporting

Budget monitoring

Microsoft Excel

Communication

Problem solving

Tools

Microsoft Excel

Outlook

Job description

Salary: £15.00–£16.00 per hour, depending on experience

Hours: Monday–Friday, 9:00am–5:00pm

Contract: Permanent, Full-time

Office Manager – Maintenance Department

Location: Birmingham

Salary: £15.00–£16.00 per hour, depending on experience

Hours: Monday–Friday, 9:00am–5:00pm

Contract: Permanent, Full-time

Work Location: In person

About the Role

Aspect Housing & Support Ltd is looking for a confident, organised and proactive Office Manager to oversee the day-to-day operations of our Maintenance Department, supporting and managing a workforce of approximately 20–25 Maintenance Workers.

This is primarily an office-based management position, with responsibility for coordinating maintenance operations, managing staff performance, monitoring workloads, conducting audits, controlling costs and producing management reports.

Maintenance or property experience is desirable but not essential. We welcome applications from experienced managers who can demonstrate strong transferable skills in people management, operational coordination, performance monitoring and administration.

Key Responsibilities

• Lead, supervise and support a team of approximately 20–25 Maintenance Workers
• Allocate daily workloads and monitor repairs, inspections and planned works
• Monitor employee performance, productivity, attendance and completion of work
• Coordinate maintenance activities across the organisation's property portfolio
• Track outstanding repairs, delays, repeat works and recurring maintenance issues
• Carry out regular audits of completed and outstanding maintenance works
• Coordinate preventative maintenance schedules and property inspections
• Support compliance with health & safety, fire safety and relevant property requirements
• Monitor maintenance stock, materials, tools and equipment
• Monitor departmental budgets, expenditure and operational costs
• Review contractor invoices, quotations and supplier costs
• Liaise effectively with contractors, suppliers, management and internal departments
• Maintain accurate maintenance, operational and compliance records
• Use Microsoft Excel to maintain trackers, analyse data and create operational logs
• Produce management reports covering repairs, staff productivity, stock usage, expenditure and departmental performance
• Identify areas for improvement through audits and inspections and present recommendations to senior management

About You

We are particularly interested in candidates who can demonstrate:

Essential

• Previous experience managing or supervising an operational team
• Strong leadership and people-management skills
• Confidence managing a workforce of approximately 20–25 employees
• Excellent organisational and workload-management skills
• Strong administrative, auditing and reporting capabilities
• Experience monitoring budgets, costs, stock or resources
• Strong working knowledge of Microsoft Excel and Outlook
• Ability to analyse operational information and produce clear management reports
• Excellent written and verbal communication skills
• Strong problem-solving and decision-making abilities
• Ability to work effectively in a fast-paced operational environment

Desirable

• Previous experience within maintenance, property, housing or facilities management
• Knowledge of property compliance and health & safety
• Experience managing contractors and suppliers
• Full UK driving licence and access to a vehicle

Transferable management experience welcomed

You do not need to come from a trade or maintenance background to be considered. If you have strong experience managing people and operations in another fast-paced environment and can demonstrate effective leadership, organisation, auditing and performance management skills, we would encourage you to apply.

Benefits

• Company pension
• Referral programme
• Permanent, full-time position
• Monday–Friday working hours
• Opportunity to take ownership of a busy operational department

Aspect Housing & Support Ltd is committed to recruiting individuals who can contribute positively to the quality, efficiency and continued development of our services.