Office Junior – Luxury Holidays

Recruitment Avenue; London, London; On-site; GBP 16,000; Full time

Job summary

An established industry player is seeking an enthusiastic Office Junior to join their dynamic team in the travel sector. This exciting role will immerse you in the world of luxury holidays, where you will be responsible for processing visa applications and ensuring a smooth experience for clients. You'll gain valuable insights into the travel industry while working in a stunning office by the River Thames. If you're a recent graduate with a proactive attitude and a passion for customer service, this opportunity is perfect for you to kickstart your career in travel.

Benefits

Zones 1-3 Travelcard

Qualifications

• Recent graduates looking to enter the travel sector are encouraged to apply.
• Strong communication and customer service skills are essential.

Responsibilities

• Process passport and visa forms for clients traveling to luxury destinations.
• Take customer documents to relevant embassies daily.
• Maintain a tidy office environment and assist guests professionally.

Skills

Travel sector education background

Good written and verbal communication skills

Polite phone manner

Computer literate

Outgoing, ‘Can do’ attitude

Good customer service understanding

Good interpersonal skills

Education

University or college degree

Job description

Job Title – Office Junior – Luxury Holidays

Job Location – London

Salary – £16k plus Zones 1-3 Travelcard

If you have just finished university or college and want to break into the travel sector, we have the perfect role for you.

Our client is recruiting an office junior who is looking to break into the travel sector. Our client is based in Central London and has a stunning office on the River Thames.

In the role, you will be working in the visa department and will be processing passport and visa forms received on a daily basis for clients traveling to luxury holiday destinations.

You will be responsible for checking visa application forms for accuracy and printing off documents to support the individual visa applications.

Responsibilities:

1. Take customer passports and visa application forms to relevant embassies on a daily basis.
2. Help when required to process the incoming and outgoing visa applications.
3. Prepare post on a daily basis, package visa documents for special delivery, and ensure the post area is kept tidy.
4. Meet and greet visitors to the office in a professional and courteous manner.
5. Prepare and pack travel wallets.
6. Arrange refreshments for guests and lunches for meetings as required.
7. Keep the guest meeting area and print areas tidy and presentable at all times.
8. Ensure the kitchen area is well stocked, tidy, and clean throughout the day.

Skills Required:

1. Travel sector education background.
2. Good written and verbal communication skills.
3. Polite phone manner, able to take messages.
4. Computer literate.
5. Outgoing, ‘Can do’ attitude, proactive, takes initiative.
6. Understands the meaning of good customer service.
7. Good interpersonal skills.