Office & Facilities Manager page is loaded
Office & Facilities Manager
Apply locations Appleton House, Warrington time type Full time posted on Posted Yesterday time left to apply End Date: August 17, 2025 (3 days left to apply) job requisition id R37062
Who We Are:
Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.
JOB MISSION:
We are looking for a full time, office based, Office and Facilities Manager to lead our EMEA Head Office in Warrington and provide an efficient, professional and welcoming environment for all office associates and visitors. Managing a small team of reception staff you will be responsible for overseeing all office facilities are maintained and running efficiently. Ideal candidates are solution focused, self motivated and proactive with their decisions. This role is based on-site 5 days a week. Occasional out of office hours are required.
MAJOR ACCOUNTABILITIES:
Office Management
- Provide a professional and welcoming environment for all office associates and visitors
- Ensure all desks align to the Clear Desk Policy
- Ensure meeting rooms and showrooms are fully equipped and presentable at all times
- Monitor all kitchen and coffee areas, ensuring they keep clean, tidy and equipped with crockery and cutlery
- Accountable for the daily processes on the reception area and post room
- Ensure deliveries, calls and post are dealt with in a timely manner
- Overall responsibility for access passes for all associates, contractors and visitors and ensure all associates have the correct security access
- Raise and manage the purchase order process
- Work cross-functionally to lead internal office moves including space planning
- Lead External office moves (where applicable)
- Lead and co-ordinate samples sales, charity days, volunteering and any other office events, whether internal or external
Travel
- Lead the management of third-party travel provider including systems management and administration
- Utilise knowledge of travel processes to support business users and their travel plans
- Co-ordinate the tendering of travel contract with external providers
- Collaborate with Finance on travel policy updates as required
- Proficient in Microsoft Excel including basic formulas and ability to analyse travel costs
- Review of the travel activity and accommodation to identify cost saving opportunities and adherence with the policy
Cars
- Manage the company car fleet - including ordering, adhering to policy, dealing with fines, liaise with other departments such as Finance & Payroll
- Take the lead on any new car initiatives such as protecting the environment, staying up to date with car fleet knowledge and HMRC guidelines, make recommendations on the policy and process for company cars
- Work closely with HR to determine the car policy, understanding the needs of the users and the business and in line with latest HMRC guidelines
- Communication with car holders on requirements and options
Management
- Management of Receptionist and Cleaning staff
- Delegate work where required and manage appropriately
- Hold regular 1-1 meetings
- Set relevant, challenging goals and give timely feedback
Facilities
- Plan and recommend the best locations for new buildings and reorganising current buildings to effectively utilise the available space
- Co-ordinate and plan essential business services such as maintenance, reception, archiving, mailing, cleaning, waste disposal and security
- Co-ordinate the implementation of new projects with the Senior Leadership Team
- Monitor contractors and check that the work assigned to workers and contractors is completed in a satisfactory manner
- Respond quickly to emergencies that arise in the workplace and deal with them appropriately
- Manage the site’s Plant Room and systems and ensure everything is in working order at all times.
REQUIREMENTS FOR SUCCESS:
- Previous experience within an Office Management or Facilities role
- Excellent communication skills, both verbal and written, and the ability to communicate at all levels
- Strong organisational and time management skills
- Able to use initiative and work independently
- Able to manage and lead projects and teams
- Travel management experience working with a third-party provider would be desirable
- Experience in managing car fleets and adhering to policies would be desirable
- Conscientious, proactive and great organisation skills
- Able to manage a complex and varied workload
- Results driven - follows through to conclusion on all projects/commitments to agreed deadlines
- Microsoft Office skills
- Proficient in Microsoft Excel and ability to use basic formulas
- Total customer focus with the desire to provide a great place to work for our associates
- Handle pressure well
- Team Player
BENEFITS:
- Discretionary Bonus Opportunity
- Private Medical Insurance
- Dental Scheme
- Pension Scheme
- Flexible Working Hours (08:00 – 10:00 start, 16:00 -18:00 finish)
- 25 days Annual Leave per year
- Life Insurance
- On Site Gym
- Employee Discount
- Opportunity to work abroad for four weeks per year
- Wellbeing and Mental Health Benefit (24/7 Employment Assistance Program & Support)
Equal Opportunity Employer:
New Balance is committed to equality of opportunity for all current and prospective associates regardless of age, disability, race, religion or belief, gender, sexual orientation, pregnancy and maternity, marriage and civil partnership and gender reassignment. We are an equal opportunity employer and support a culture of diversity and inclusion.
If you have not already done so, please let us know if you require any support so we can make the right adjustments and considerations should they be required.
About Us
At New Balance , our job is to aid athletes in their pursuit of excellence, whether that means helping professional athletes set records and win medals, or propelling everyday athletes to achieve a new PR, run their first 5K or just to live a more healthy and active lifestyle.
Our products are the perfect blend of function and fashion, giving you the performance technology you need and the style you want. Our associates around the world bring these goals to life with their high-level skills and creativity. While we offer the best product on the market, we’re also equally committed to giving back. So while we look to succeed, we believe in ensuring others have the same opportunity.