Office Coordinator/Workflow Supervisor (Full Or Part Time)

Marstep Resourcing Solutions; Birkenhead; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading accountancy firm in the Northwest of England is looking for a candidate to oversee a team of Graduate and Trainee Accountants/Bookkeepers. Responsibilities include monitoring workflow, handling complaints, and managing HR duties. The ideal candidate will have opportunities for professional development through CPD qualifications. The role supports career advancement and is crucial for maintaining operational efficiency.

Responsibilities

• Monitor workflow and team activities.
• Handle complaints and monitor information flow.
• Oversee training budget and HR duties.
• Manage recruitment workflow and predict future issues.

Job description

An exciting opportunity to join a highly successful accountancy firm based in North Wales and the Northwest of England. The company has over 15 locations in this region.

The role will be busy and varied, overseeing a team of Graduate and Trainee Accountants/Bookkeepers and monitoring workflow.

Responsibilities

• Monitor Workflow
• Deal with complaints
• Monitor Flow of Information
• Monitoring Targets
• Some HR duties such as monitoring holidays/sickness
• Overseeing training budget/CPD’s
• Note taking
• Chasing up on projects
• Overseeing the recruitment workflow liaising with the external agent
• Predicting future issues
• Pre-empting planning strategy alongside management team
• Health & Safety
• Using the CRM you will oversee Reports on the following
  • Credit Control
  • Client Communications
  • Phone Calls
  • Letters
  • Targets
  • Production Rates
  • Scheduling Holidays
  • Contracts
  • Assisting with Payroll

You will also have the opportunity to develop with CPD qualifications in areas of interest, to develop your career for your benefit and that of the business.