Office Coordinator - Kentish Town

Campionsgroup; London; On-site; GBP 26,000 - 30,000; Full time

Job summary

A leading estate agency is seeking an Office Coordinator for their Kentish Town office. The role involves providing administrative support, enhancing customer service, and aiding in sales efforts. Ideal candidates will have strong organizational skills, CRM knowledge, and a dedication to client satisfaction.

Benefits

Employee assistance programme

Competitive holiday allowance

Charity matching and payroll giving

Contribution towards eye care tests

Annual flu vaccination vouchers

Birthday leave

Health cash plan

Qualifications

• Experience in administrative roles preferred.
• Proficient in CRM and office software.
• Strong communication and problem-solving skills.

Responsibilities

• Manage documentation related to property sales.
• Coordinate client appointments and property viewings.
• Assist in preparing marketing materials for properties.

Skills

Document Management

Data Entry

Scheduling

Customer Service

Problem Resolution

CRM Systems

Software Proficiency

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

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Chestertons Estate Agency

Office Coordinator - Lettings

Location: Kentish Town

Hours: Office based Monday to Friday 8:30am - 6:00pm

Salary: £26,000 + commission (OTE £27,300)

Overview Of Key Duties

Administrative Support

• Document Management: Handle documentation related to property sales, including listings and pre offer information.
• Data Entry: Update and maintain databases with property details, client information, and transaction records.
• Scheduling: Coordinate client appointments, property viewings, and manage the office calendar.
• Correspondence: Manage communications, including emails, phone calls, and mail, ensuring timely responses.
  
  

Customer Service

• Client Interaction: Greet clients, address inquiries, and provide detailed information about properties and services.
• Problem Resolution: Resolve client issues or complaints promptly and professionally, maintaining high satisfaction levels.
  
  

Sales Support

• Property Listings: Assist in preparing and updating property listings, ensuring accuracy both online and in-office.
• Promotional Activities: Support marketing efforts, including preparing promotional materials and organizing local events.
• Reporting: Generate and distribute sales performance reports to the management team.
  
  

Operational Tasks

• Office Management: Keep the office organized, stocked with supplies, and ensure a professional environment.
• Coordination: Serve as a liaison between the sales team and other departments, fostering effective communication and collaboration.
• Compliance: Ensure all transactions and activities adhere to relevant regulations and company policies.
  
  

Technology and Tools

• CRM Systems: Utilize CRM systems to track client interactions and manage data efficiently.
• Software Proficiency: Use office software (e.g., Microsoft Office Suite) and industry-specific tools effectively
  
  

About The Company

Chestertons: Established for over 200 years, Chestertons is a successful London-based estate agency with over 30 branches across the capital. We are a highly-respected authority on London property and take pride in our reputation as an innovative and dynamic business.

Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year.

Perks That Make a Difference

Benefits: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades.

We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

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