Overview
Job Title: Office Coordinator / Administrative Assistant
Purpose of the Role: To support the smooth running of the head office through day-to-day administrative tasks, coordination of office activities, and providing assistance to staff and management where needed.
Responsibilities
- Office Administration: Act as the first point of contact for visitors, incoming calls, and general enquiries.
- Manage post, deliveries, and courier services.
- Maintain office supplies, stationery, and refreshments.
- Support with filing, scanning, and maintaining records.
Staff Support
- Assist with scheduling meetings, booking rooms, and preparing agendas/minutes.
- Help with staff onboarding and inductions (e.g. desk setup, welcome packs).
- Organise staff travel, accommodation, or expense submissions when required.
Facilities & Coordination
- Report maintenance or IT issues to the relevant service providers.
- Coordinate cleaners, contractors, or suppliers visiting the office.
- Help ensure the office environment is tidy, safe, and welcoming.
General Support
- Assist with organising office events, birthdays, or team activities.
- Support management with ad hoc projects and administrative tasks.
- Provide cover for colleagues during absence where needed.
Skills & Experience
- Some experience in administration, reception, or customer service (preferred but not essential).
- Good organisational and time-management skills.
- Confident with Microsoft Office
- Clear communicator with a friendly, professional manner.
- Willingness to learn and take on new tasks.
Personal Qualities
- Positive, can-do attitude.
- Reliable, punctual, and approachable.
- Team player who can also work independently.
- Detail-oriented and proactive in problem-solving.