Office Coordinator

Office Angels; Greater London; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

23 days holidays + BH + Xmas shutdown

Quarterly social budget

Company drinks events

Job summary

Office Angels in South West London is seeking an experienced Property Manager or a trainee eager to join a top property company. The role focuses on managing residential properties, coordinating maintenance, and supporting landlords and tenants with clear communication and professional service.

You will handle property inspections, renewals, compliance checks, and liaise with contractors to ensure a smooth operation while upholding company standards and a high level of customer care.

Qualifications

• Previous experience within residential Property Management - preferred but not essential.
• Excellent communication and customer service skills.
• Strong organisational skills with the ability to manage a busy workload.
• Ability to build and maintain positive relationships with landlords, tenants and contractors.
• Good working knowledge of current lettings and property management processes.
• Strong attention to detail and problem-solving abilities.
• Confident using Microsoft Office and property management software.
• A professional, proactive and team-oriented approach.
• Excellent Communication and presentation skills

Responsibilities

• Managing a portfolio of residential rental properties across South West London.
• Acting as the primary point of contact for landlords, tenants and contractors.
• Handling day-to-day maintenance issues and arranging repairs through approved contractors.
• Obtaining quotations, instructing works and monitoring progress through to completion.
• Conducting routine property inspections and producing detailed inspection reports.
• Managing tenancy renewals and negotiating terms where required.
• Overseeing compliance requirements including gas safety certificates, EICRs, EPCs and smoke alarm regulations.
• Managing check-ins, check-outs and deposit-related matters.
• Responding promptly and professionally to landlord and tenant enquiries.
• Maintaining accurate records and updating the property management system.
• Liaising closely with Lettings, Accounts and external contractors to ensure a smooth customer experience.
• Ensuring all managed properties remain compliant with current legislation and company procedures.

Skills

Communication skills

Customer service

Organisational skills

Relationship building

Attention to detail

Microsoft Office

Property management software

Professional appearance

Team-oriented

Education

ARLA qualification

Tools

None

Job description

Office Manager / Property Manager

Location: South West London

Salary: £30-£35k - Plus up to £6k retention bonus

Hours: Monday to Friday, 9:00am - 6:00pm

Contract: Permanent

Benefits: - 23 days holidays + B/H + Xmas shut down + Birthdays off

1/4ly Team Social Budget, 1/4ly Company Drinks - Summer Party, Christmas Party

A well-established and highly regarded independent Property company is seeking either an experienced Property Manager or are equally happy to meet Trainee Property Managers that are eager to join an exclusive Property company - hence the need to have someone that has clear and concise communication skills, along with smart professional dress code, to join its busy and successful Property Management team based in South West London.

Key Responsibilities

• Managing a portfolio of residential rental properties across South West London.
• Acting as the primary point of contact for landlords, tenants and contractors.
• Handling day-to-day maintenance issues and arranging repairs through approved contractors.
• Obtaining quotations, instructing works and monitoring progress through to completion.
• Conducting routine property inspections and producing detailed inspection reports.
• Managing tenancy renewals and negotiating terms where required.
• Overseeing compliance requirements including gas safety certificates, EICRs, EPCs and smoke alarm regulations.
• Managing check-ins, check-outs and deposit-related matters.
• Responding promptly and professionally to landlord and tenant enquiries.
• Maintaining accurate records and updating the property management system.
• Liaising closely with Lettings, Accounts and external contractors to ensure a smooth customer experience.
• Ensuring all managed properties remain compliant with current legislation and company procedures.

Requirements

• Previous experience within residential Property Management - preferred but not essential
• Excellent communication and customer service skills.
• Strong organisational skills with the ability to manage a busy workload.
• Ability to build and maintain positive relationships with landlords, tenants and contractors.
• Good working knowledge of current lettings and property management processes.
• Strong attention to detail and problem-solving abilities.
• Confident using Microsoft Office and property management software.
• A professional, proactive and team-oriented approach.
• Excellent Communication and presentation skills

Desirable

• ARLA qualification or working towards a professional property qualification.
• Experience managing a residential portfolio independently.
• Knowledge of current residential tenancy legislation and compliance requirements.
• Full UK driving licence.
• Experience working within a busy London estate agency environment.

We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.