Office Coordinator

JR United Kingdom; Dunfermline; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company based in Edinburgh seeks a motivated Workplace Services Operator / Office Coordinator to enhance the work experience of its clients in a prestigious law firm. The role involves ensuring smooth operation of various workplace services and administrative support. Candidates should possess excellent customer service, communication skills, and be proficient in Microsoft Office applications. Join a supportive team environment with opportunities for professional growth.

Benefits

Employee Benefits Platform

Reimbursements

Electric Vehicle Scheme

Cycle to work Scheme

Wellbeing, Legal, Personal finance support

Employee Assistance Programme

Qualifications

• Excellent customer service and communication skills.
• Strong IT skills, especially in Microsoft Office.
• Able to work independently and within a team.

Responsibilities

• Be the initial point of contact for queries via phone, post, or email.
• Manage stock control and local equipment.
• Ensure compliance with records management procedures.

Skills

Customer Service

Communication

IT Skills

Attention to Detail

Tools

Microsoft Office

Job description

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As a Workplace Services Operator / Office Coordinator, you will be expected to provide a reliable, high quality and timely support function to the entire Edinburgh office for our client partner, a well-established Law Firm. You will be responsible to improve the day to day working experience of our clients’ employees by ensuring an agile, connected and high performing workplace. You will be responsible for ensuring seamless access to a range of services such as Records Management, Print and Post and other Workplace Services.

Monday to Friday - 9am - 5pm

6 month FTC (with possible extension)

Key Responsibilities

• Be the initial point of contact for any queries, either via phone, post, or email
• Undertake day to day photocopying/printing/binding
• Digital media processing, disc copying, recording and distribution
• Manage the distribution of daily post to team and scanning activities
• Record all registered letters in a logbook daily and log scanned incoming mail inputting data into Excel
• Manage local equipment (MFD’s/Postal) and liaise with service engineers as required
• Stock control
• Liaise with other parties if the documents may have been transferred to another solicitors/keeping client appraised
• Liaise with the in-house risk team on finding documentation that is required to be sent out from our offices
• Working closely with the Legal Support team to ensure documents are sent in a timely manner
• Ensuring compliance with records management procedures and policies, providing a complete audit trail and ensuring the data base is updated
• Provide additional administrative support to legal teams and fee earners as needed, including filing, post organisation, and archiving
• Any other ad hoc records management as requested

Skills and Attributes we are looking for

• Able to work on own initiative and as part of a team
• Excellent customer service skills with a client focus
• Excellent communication skills verbal and written
• Confident and professional telephone manner
• Proactive, ability to learn quickly with great attention to detail
• Positive and professional with a solution-orientated manner at all times
• Strong IT skills, competent in Microsoft office applications

Benefits include

• Employee Benefits Platform
• Reimbursements
• Electric Vehicle Scheme
• Cycle to work Scheme
• Wellbeing, Legal, Personal finance support
• Employee Assistance Programme

Please note that due to the high volume of responses we receive, only successful applicants will be contacted.

We are an equal opportunity employer, and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation, or marital status.