Office Coordinator

SERVPRO of North Rensselaer/South Washington Counties; Cambridge; On-site; Full time

Job summary

SERVPRO is seeking a Project Coordinator to serve as a liaison for customers, ensuring effective communication and project management. This role involves overseeing daily project activities, creating estimates, and supporting team collaboration in a busy office environment. Candidates should be detail-oriented, organized, and possess strong customer service skills.

Benefits

Competitive compensation

Stability & growth

Service to the community

Qualifications

• At least 1 year of customer service and/or office-related experience.
• Ability to multitask and remain detail-oriented.
• Proficiency in relevant computer applications.

Responsibilities

• Responsible for clear and efficient project communication with the customer.
• Daily project oversight including monitoring status and work-in-progress.
• Create preliminary estimates using estimating software.

Skills

Customer service

Detail-oriented

Multitasking

Organizational skills

Education

High school diploma/GED

Tools

Estimating software

Relevant computer applications

Job description

SERVPRO is hiring a Project Coordinator!

SERVPRO offers:

• Competitive compensation

and more!

The Project Coordinator will work as a liaison for the customer to identify project requirements and specifications, as well as administer and organize projects and support teammates. If you are self-motivated, organized, and have outstanding customer service skills, you could thrive in this environment!

Key Responsibilities

• Responsible for clear and efficient project communication with the customer and project stakeholders
• Daily project oversight, including monitoring status, audits, and work-in-progress
• Create preliminary estimates using estimating software
• Review and validate job site documentation
• Work closely with Project Managers to ensure thorough and accurate project documentation from start to finish
• Collaborate and assist with other departments as needed

Position Requirements

• High school diploma/GED (preferred)
• At least 1 year of customer service and/or office-related experience
• Ability to multitask and remain detail-oriented
• Proficiency in relevant computer applications

This is a sedentary role in a fast-paced office environment. Some filing is required, which may involve lifting files, opening filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check is required, subject to applicable law.

Each SERVPRO Franchise is independently owned and operated.

Pay rate: $15-17 per hour

Picture yourself here fulfilling your potential.

At SERVPRO, you can make a positive difference in people’s lives each day! We seek self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with industry-leading service. With nearly 2,000 franchises nationwide, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor). All sample forms provided should be reviewed and approved by the Franchise’s attorney for legal compliance. Use of these forms is optional.

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WHY CONSIDER A CAREER WITH SERVPRO?

• Service to the community
• Being part of a team
• Stability & growth

The Sales Manager works closely with customers and provides a positive, face-to-face experience.