Office Co-ordinator - South Kensington

Foxtons Estate Agents; London; On-site; GBP 26,000; Full time

Job summary

Foxtons Estate Agents seeks an Office Co-ordinator to enhance customer relations and support sales operations in London. This role offers a solid entry point with extensive training, a salary of £26,000, and numerous opportunities for career advancement. Ideal candidates will possess strong organizational skills and a commitment to excellent customer service.

Benefits

Comprehensive training and upskilling opportunities

Unlimited career growth potential

Annual Christmas party and team outings

Wellbeing package including sick pay and counselling

Enhanced parental leave policies

Pension scheme

Qualifications

• Professionalism and detail orientation are essential.
• Ambitious and eager to learn, with a strong networking focus.

Responsibilities

• Greet clients and manage inquiries via phone and in-person.
• Maintain office organization and address maintenance issues.
• Support Sales & Lettings through administrative tasks.

Skills

Organization

Communication

Customer Service

Job description

About The Role

As an Office Co-ordinator, you will be responsible for setting the tone in greeting our clients, fostering relationships that fuel our success, ensuring the smooth running of our local office, and providing Sales & Lettings support and administration vital to closing deals for our customers. If you have an interest in administration, property, and delivering exceptional customer service, this is a great opportunity to start your career with London’s leading estate agency.

You will be the first point of contact for clients, applicants, and contractors, shaping their first impression of our brand. Foxtons is a well-known London estate agency, so you will handle in-person and telephone inquiries from those looking to buy or rent in London.

Your responsibilities include maintaining a well-organized office environment, reporting maintenance issues, managing the key system, and ensuring marketing displays are current.

This role also offers insight into our Sales & Lettings teams. You will assist in preparing move-in and completion packs, registering applicants, booking valuations, and collecting compliance documents from vendors, landlords, and tenants to facilitate sales and lettings deals.

Career progression is extensive. You can advance within the Office Co-ordinator role or leverage your experience to move into other departments at Foxtons. The skills gained here will be highly valuable.

We offer:
•£26,000 per annum, pro rata
•Comprehensive training and upskilling opportunities
•Unlimited career growth potential
•Networking and idea-sharing across the business
•Diversity and inclusion networks with social events
•Annual Christmas party and team outings
•One paid day annually for volunteering
•Wellbeing package including sick pay, counselling, Mental Health First Aiders, and coaching
•Enhanced parental leave policies
•Pension scheme

About You

Your professionalism, organization, and communication skills will reflect Foxtons' commitment to excellent customer service. Attention to detail is crucial as you will handle clients’ property and personal information with care. You should be ambitious, eager to learn, and ready to build a strong network and industry knowledge. We are committed to supporting your success.

About The Company

As London’s top estate agency, our success is driven by our people. With over 40 years of experience, we provide top-tier training, market-leading technology, and opportunities to work with industry leaders. We value corporate social responsibility, supporting local communities and charities like the Single Homeless Project, and encouraging employee volunteering.