Office Co-ordinator - Hampstead

Foxtons Estate Agents; London; On-site; GBP 26,000; Full time

Job summary

Foxtons Estate Agents is seeking an Office Co-ordinator to enhance client interaction and support the administration within a leading estate agency. The role provides comprehensive training and ample opportunities for career advancement, focused on professionalism and delivering exceptional customer service.

Benefits

Comprehensive training & upskilling opportunities

Unlimited career potential

Networking opportunities

Wellbeing package including sick pay and counselling

Enhanced parental leave policies

Pension scheme

Social events

One paid day annually to volunteer

Qualifications

• Professionalism and attention to detail are crucial.
• Eager to learn and build a strong network.

Responsibilities

• Greeting clients and fostering relationships.
• Ensuring smooth office operations and support for Sales & Lettings.
• Handling enquiries from customers.

Skills

Organization

Communication

Customer Service

Job description

About The Role

As an Office Co-ordinator, you will be responsible for greeting clients, fostering relationships, ensuring the smooth running of our local office, and providing vital Sales & Lettings support and administration. If you are interested in administration, property, and delivering exceptional customer service, this is a great opportunity to start your career with London’s number 1 estate agency.

You will be the first point of contact for clients, applicants, and contractors, shaping their first impression of our brand. You will handle in-person and telephone enquiries from customers looking to buy or rent in London.

Your responsibilities include maintaining a well-organized and stocked workspace, reporting maintenance issues, managing the key system, and updating marketing displays.

This role offers insights into our Sales & Lettings teams, including preparing move-in and completion packs, registering applicants, booking valuations, and sourcing compliance documents to facilitate deals.

Career progression is extensive, whether advancing within the Office Co-ordinator role or moving into other departments. The skills gained will be invaluable for your professional growth.

We offer:
• £26,000 per annum, pro rata
• Comprehensive training & upskilling opportunities
• Unlimited career potential
• Networking opportunities across the business
• Equity, Diversity & Inclusivity initiatives
• Social events, including Christmas parties and team outings
• One paid day annually to volunteer
• Wellbeing package with sick pay, counselling, Mental Health First Aiders, and coaching
• Enhanced parental leave policies
• Pension scheme

About You

Your professionalism, organization, and communication skills will reflect Foxtons’ commitment to customer service. Attention to detail is crucial as you will handle clients’ property and personal information. You should be ambitious, eager to learn, and ready to build a strong network and industry knowledge.

About The Company

As London’s leading estate agency, we pride ourselves on our success, driven by our people. With over 40 years in London and the Home Counties, we offer top training, market-leading technology, and opportunities to work with influential professionals. We value community engagement, supporting initiatives like LGBTQ+ safe spaces, charitable water suppliers, and local events. Our offices also promote volunteering, with many supporting the Single Homeless Project, London’s largest homelessness charity.