Office Co-ordinator - Hackney

Foxtons Estate Agents; City Of London; On-site; GBP 26,000; Full time

Job summary

A leading estate agency in London seeks an Office Co-ordinator to greet clients and manage inquiries. Ideal candidates should have excellent customer service skills and a keen interest in administration and the property sector. Join a company that values training, career growth, and community engagement, while playing a crucial role in customer interactions.

Benefits

£26,000 per annum

Unrivalled training & upskilling opportunities

Unlimited career potential

Wellbeing package including enhanced sick pay

Pension scheme

One paid work day a year to volunteer

Qualifications

• Meticulous attention to detail is essential as clients trust you with their property and information.
• Interest in administration and property is beneficial.
• Professionalism and collaboration across departments are expected.

Responsibilities

• Set the tone by greeting clients and fostering relationships.
• Handle in-person and telephone enquiries from customers.
• Ensure smooth running of the local office.

Skills

Customer service skills

Organizational skills

Communication skills

Job description

About The Role

As an Office Co-ordinator, you will be responsible for setting the tone in greeting our clients, fostering relationships that fuel our success and the smooth running of one of our local offices. If you have an interest in administration, property and most importantly, if you take great satisfaction in providing exceptional customer service, come kickstart your career with London’s number 1.

You are the first point of contact for our clients, applicants, and contractors. Your role is crucial in shaping peoples first impression of our brand. Foxtons is the most recognisable London estate agency brand, so you will be dealing with in-person and telephone enquiries from customers looking to buy or rent in London.

We offer

• £26,000 per annum
• Unrivalled training & upskilling opportunities throughout your career
• Unlimited career potential for those with drive
• Access to ideas, insight & network opportunities across the business
• Equity, Diversity & Inclusivity networks with Foxtons-funded social events
• Legendary Christmas Party, team nights out
• One paid work day a year to volunteer for a charity of your choice
• Wellbeing package including enhanced sick pay, free confidential counselling helpline, Mental Health First Aiders & access to a coaching platform
• Enhanced parental policies, including generous shared parental leave
• Pension scheme

About You

Your professionalism, organisation and communication will demonstrate Foxtons commitment to customer service. Your meticulous attention to detail is essential as our clients entrust you with their property and personal information.

Collaborating across departments, you\'ll gain unparalleled industry insights as you build a strong network and knowledge base, so we are looking for a candidate with real ambition. If you bring the drive and determination to succeed, we promise a very real commitment to help make it happen.

About The Company

As London’s number 1 estate agency brand, our customers choose us because we get it done. And we know it’s our people that make us so successful. In over 40 years serving London and the Home Counties, we have discovered a winning formula for creating driven and ambitious professionals. This includes the best training at every stage, market-leading technology and the opportunity to work alongside some of the industry’s most influential professionals.

Is it important for you to know our Corporate Social Responsibility before you apply? Great, it’s important to us too. Whether we’re providing LGBTQ+ safe spaces, stocking our offices from charitable water suppliers or engaging in fabulous local events, our 50+ offices across London play a key part in our communities. We also offer annual paid time off for employees to volunteer at a charity of their choice. Many choose to support our partner, Single Homeless Project. This is London's largest homelessness charity, making a difference in 10,000 Londoners’ lives across all 32 boroughs.

* TwentyCI data, 2023 v 2022 market share and market share growth of new instructions at a brand level